{"id":13012,"date":"2025-01-26T13:41:15","date_gmt":"2025-01-26T11:41:15","guid":{"rendered":"https:\/\/hosiaisluoma.fi\/design\/?p=13012"},"modified":"2025-10-27T07:52:49","modified_gmt":"2025-10-27T05:52:49","slug":"enterprise-design-hub","status":"publish","type":"post","link":"https:\/\/hosiaisluoma.fi\/design\/enterprise-design-hub\/","title":{"rendered":"Collaboration model: Enterprise Design Hub"},"content":{"rendered":"\n

The Enterprise Design Hub<\/em> is a collaboration model, a nexus<\/em>\u00a0for\u00a0business design<\/strong>, connecting strategy, operations, and experience design, helping enterprises tackle current and future challenges. The Hub manages all customer- and business-initiated change demands within an enterprise.<\/p>\n\n\n\n

The question is: How to make enterprise’s design & delivery process efficient?<\/em><\/strong><\/p>\n\n\n\n

The answer is: Enterprise Design Hub.<\/strong><\/p>\n\n\n\n

WHAT, WHY, and HOW?<\/strong> Everything needed is already in place: several professional disciplines. They just need to join forces, which can be achieved by establishing a cross-functional Enterprise Design Hub<\/strong><\/em> practice.<\/p>\n\n\n\n

Enterprise Design Hub is a virtual team responsible for managing change-related demand(s). It steers work toward multi-skilled multidisciplinary teams<\/strong><\/em> that turn validated concepts into concrete solutions – including new digital products and -services and operating models.<\/p>\n\n\n\n

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Figure<\/strong>: All the change demands are processed in a centralised Hub, from which the development work is directed to multidisciplinary teams.<\/figcaption><\/figure>\n\n\n\n

A multidisciplinary team<\/strong> (Fusion Team 360<\/em>) transforms concepts based on customer and business needs into actionable solutions. The work is driven by customer-centricity, multidisciplinary collaboration, and co-creation.<\/p>\n\n\n\n

Collaboration model<\/h2>\n\n\n\n

WHAT? <\/h3>\n\n\n
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\"\"<\/figure>\n<\/div>\n\n\n

The Enterprise Design Hub (EDH)<\/strong>, or simply the Hub<\/strong><\/em>, is a joint force and a practice, organized as a virtual team, that manages all change demands within an enterprise. Change demands can be e.g. customer- or business-initiated. The Hub is a cross-functional, multi-disciplinary and collaborative. All the relevant disciplines are involved, such as service designers, business architects, innovation specialists, security specialists, risk analysts, process specialists, technology experts – to collaboratively drive enterprise change and innovation. They share methods and tools, and utilizes agile practices.<\/p>\n\n\n\n

The Enterprise Design Hub is a virtual team<\/em>, not necessarily an organizational structure. It operates through continuous meetings (e.g. weeklys) and uses a Kanban board to manage tasks, ensuring collaboration and transparency across disciplines. Examples of roles involved are shown in the figure below. <\/p>\n\n\n

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\"enterprise<\/figure>\n<\/div>\n\n\n

The Enterprise Design Hub is a shared space for collaboration that enables these disciplines to work together seamlessly to address the complexity of enterprise change. A central place or nexus<\/em> for aligning service design, business architecture and other relevant efforts. This makes all the disciplines meaningful as they complement each other. Their synergy creates value, including emergent value, and drives beneficial business outcomes, ultimately contributing to the creation of better enterprises.<\/p>\n\n\n\n

To unite service designers, business architects and other specialists together, the enterprise can establish a cohesive design & delivery process that integrates all the disciplines to address change demands across an enterprise. This practice ensures that all phases, from concept to operations, are strategically aligned, customer-centric, and operationally efficient.<\/p>\n\n\n\n

The Enterprise Design Hub:<\/p>\n\n\n\n