{"id":93,"date":"2023-04-02T19:05:40","date_gmt":"2023-04-02T16:05:40","guid":{"rendered":"https:\/\/hosiaisluoma.fi\/design\/?p=93"},"modified":"2025-06-11T10:56:52","modified_gmt":"2025-06-11T07:56:52","slug":"edgy-examples","status":"publish","type":"post","link":"https:\/\/hosiaisluoma.fi\/design\/edgy-examples\/","title":{"rendered":"EDGY examples"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1008\" height=\"936\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/EDGY-facets.png\" alt=\"EDGY Facets\" class=\"wp-image-184\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/EDGY-facets.png 1008w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/EDGY-facets-300x279.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/EDGY-facets-768x713.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/EDGY-facets-270x250.png 270w\" sizes=\"auto, (max-width: 1008px) 100vw, 1008px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY facets.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">EDGY intro<\/h3>\n\n\n\n<p>EDGY is an open-source language for <a rel=\"noreferrer noopener\" href=\"https:\/\/enterprise.design\/\" target=\"_blank\">enterprise design<\/a> provided by the <a rel=\"noreferrer noopener\" href=\"https:\/\/intersection.group\/\" target=\"_blank\">Intersection Group<\/a>. The EDGY is created for visualizing enterprises.  <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"158\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/400px-EDGY.png\" alt=\"\" class=\"wp-image-316\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/400px-EDGY.png 400w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/400px-EDGY-300x119.png 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p>There are many isolated design and development disciplines such as service designers and enterprise architects without much communication and cooperation. The EDGY is designed to connect people from different disciplines and become collaborative co-designers of better enterprises. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"864\" height=\"650\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-1.png\" alt=\"co-design\" class=\"wp-image-2511\" style=\"width:450px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-1.png 864w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-1-300x226.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-1-768x578.png 768w\" sizes=\"auto, (max-width: 864px) 100vw, 864px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Co-design with EDGY.<\/figcaption><\/figure>\n\n\n\n<p>The EDGY is aligned with the idea of <strong>enterprise design<\/strong> as stated by the Intersection group: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>to identify a purpose worth pursuing (<strong>identity<\/strong>), the <em>WHY<\/em><\/li>\n\n\n\n<li>to make a valuable contribution to people&#8217;s lives (<strong>experience<\/strong>), the <em>WHAT<\/em>, and <\/li>\n\n\n\n<li>to perform and deliver on our promises (<strong>architecture<\/strong>) the <em>HOW<\/em>.<\/li>\n<\/ul>\n\n\n\n<p>The EDGY complements other more specialised languages, by providing a higher level abstraction for enterprise design. The EDGY is simple and easy to learn, and it looks good visually. <\/p>\n\n\n\n<p>The EDGY language provides a set of concepts (facets, enterprise elements) and their relationships. There are only four (4) base elements, and their specialisation into twelve (12) facet elements and intersection elements. These elements can be connected with only a few relation types: 1) link, 2) flow and 3) tree (hierarchy). <\/p>\n\n\n\n<p class=\"has-text-align-left has-text-color has-background\" style=\"color:#3083ff;background-color:#f3fcff\"><em>&#8220;EDGY provides a language that encourages specialists and experts to explore and communicate together to enable a coherent enterprise co-design.&#8221;<\/em> [Intersection group]<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">References<\/h3>\n\n\n\n<p>[1] Intersection Group, <a href=\"https:\/\/intersection.group\/\" target=\"_blank\" rel=\"noreferrer noopener\">link<\/a><\/p>\n\n\n\n<p>[2] Enterprise design, <a rel=\"noreferrer noopener\" href=\"https:\/\/enterprise.design\/\" target=\"_blank\">link<\/a><\/p>\n\n\n\n<p>[3] EDGY language foundations, 2023, <a rel=\"noreferrer noopener\" href=\"https:\/\/shop.intersection.group\/products\/edgy-23-softcover\" target=\"_blank\">link<\/a> <\/p>\n\n\n\n<p>Suggested material (Webinars, Youtube videos etc.):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>EDGY 23 product release<\/em>, launch on 29th March 2023, webinar recording. An excellent introduction by Milan Guenther &amp; Wolfgang Goebl (presidents of the Intersection Group), <a rel=\"noreferrer noopener\" href=\"https:\/\/www.youtube.com\/watch?v=RX3IsJ9-MiI\" target=\"_blank\">link<\/a>.<\/li>\n\n\n\n<li><em>Capability Maps &#8211; Next Generation<\/em>, Feb 2023, Webinar, Milan Guenther, <a href=\"https:\/\/www.youtube.com\/watch?v=uOqtCpXaJWw\" target=\"_blank\" rel=\"noreferrer noopener\">link<\/a>.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1212\" height=\"532\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-24.png\" alt=\"EDGY\" class=\"wp-image-2581\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-24.png 1212w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-24-300x132.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-24-1024x449.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-24-768x337.png 768w\" sizes=\"auto, (max-width: 1212px) 100vw, 1212px\" \/><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"has-text-align-center has-background has-medium-font-size\" style=\"background-color:#80ffb7\">For a complete collection of examples see the <strong><a href=\"https:\/\/hosiaisluoma.fi\/design\/enterprise-design-with-edgy-cookbook\/\" target=\"_blank\" rel=\"noreferrer noopener\">EDGY Cookbook<\/a><\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/hosiaisluoma.fi\/design\/enterprise-design-with-edgy-cookbook\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"434\" height=\"282\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-393.png\" alt=\"\" class=\"wp-image-15224\" style=\"width:225px;height:auto\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-393.png 434w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-393-300x195.png 300w\" sizes=\"auto, (max-width: 434px) 100vw, 434px\" \/><\/a><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-black-color has-alpha-channel-opacity has-black-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">EDGY Facets and Intersections<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Facets<\/h3>\n\n\n\n<p>These are the three facets of EDGY: 1) Identity, 2) Architecture and 3) Experience. The factes integrate design and architecture disciplines into a single practice, into a single endeavor: enterprise design<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"968\" height=\"292\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-15.png\" alt=\"EDGY Facets\" class=\"wp-image-255\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-15.png 968w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-15-300x90.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-15-768x232.png 768w\" sizes=\"auto, (max-width: 968px) 100vw, 968px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Facets.<\/figcaption><\/figure>\n\n\n\n<p>1) <strong>Identity<\/strong> <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-19.png\" alt=\"\" class=\"wp-image-273\" style=\"width:100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-19.png 204w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-19-150x150.png 150w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Why does our enterprise exist? Who are we? What matters to us?<\/li>\n\n\n\n<li>The values and beliefs enterprises exhibit through their messages and actions.<\/li>\n\n\n\n<li>The shared understanding of our purpose, personality, culture, values and aspirations, as it is perceived and lived every day by people\u2019s behavior, communication and choices.<\/li>\n\n\n\n<li>Defining the core idea behind the enterprise and the way it is communicated and understood as a story to and by people in and around the enterprise.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>2) <strong>Architecture<\/strong> <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-20.png\" alt=\"\" class=\"wp-image-274\" style=\"width:100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-20.png 204w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-20-150x150.png 150w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>How are we running our enterprise? What are we capable of? What makes everything work together?<\/li>\n\n\n\n<li>The structures needed to make an enterprise operate and connect to the ecosystem. <\/li>\n\n\n\n<li>Employees and other people, together with assets (resources), perform processes to enable capabilities. They are developed by the organisation and are required to make and deliver the products it offers.<\/li>\n\n\n\n<li>The parts such as assets, resources, information and tools we use and maintain, and how they fit and work together as a system that enables us to deliver and perform. <\/li>\n\n\n\n<li>Building capabilities enabled by people, information and management systems, with processes and rules governing the way we operate and achieve our goals.<\/li>\n\n\n\n<li>&#8216;Architecture makes everything work&#8217; in practice.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>3) <strong>Experience<\/strong> <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-21.png\" alt=\"\" class=\"wp-image-275\" style=\"width:100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-21.png 204w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-21-150x150.png 150w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>What role does our enterprise play in people&#8217;s lives? What can we do for people?<\/li>\n\n\n\n<li>The impact through interactions the enterprise has on people and their lives.<\/li>\n\n\n\n<li>People interact with the enterprise through various channels as they progress along their journeys to complete tasks.<\/li>\n\n\n\n<li>The contribution we aspire to make to people&#8217;s lives, the understanding and insight we have of their reality, and the value we bring to them with everything we do and offer.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-left has-small-font-size\">[Ref. 2: <a rel=\"noreferrer noopener\" href=\"https:\/\/enterprise.design\/\" target=\"_blank\">Enterprise Design<\/a>. ]<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Intersections<\/h3>\n\n\n\n<p>The facets are interconnected with the intersections, via which the facets interact and influence each other:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"288\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-3.png\" alt=\"EDGY Intersections\" class=\"wp-image-208\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-3.png 936w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-3-300x92.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-3-768x236.png 768w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Intersections.<\/figcaption><\/figure>\n\n\n\n<p><strong>Organisation<\/strong> <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-22.png\" alt=\"\" class=\"wp-image-278\" style=\"width:100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-22.png 204w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-22-150x150.png 150w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>A group of people working together.<\/li>\n\n\n\n<li>How do we organise ourselves as teams? How do we work together?<\/li>\n\n\n\n<li>An organisation is a complex social structure. People form organisations to collaborate and co-design outcomes they cannot achieve alone without explicit agreements about membership, responsibilities and behavioural rules. Organisations are fractals: they are made up of nested structures (e.g. business unit-department-team) that have similar attributes on each level, such as purpose, goals, capabilities and hierarchy.<\/li>\n\n\n\n<li>Organisation in teams and roles with responsibilities for certain parts of the enterprise\u2019s operations and management decisions.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Product<\/strong> <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-23.png\" alt=\"\" class=\"wp-image-279\" style=\"width:100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-23.png 204w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-23-150x150.png 150w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>What we make, offer and deliver for people&#8217;s benefit.<\/li>\n\n\n\n<li>What do we make and offer to people? What is the result of our work? What is the value these results create for people?<\/li>\n\n\n\n<li>Products are the results of our enterprise activities. Products encompass <strong><em>physical things<\/em><\/strong> manufactured and delivered, or <strong><em>services<\/em><\/strong> rendered to people. In EDGY, the <em>Product<\/em> element represents both products and services<\/li>\n\n\n\n<li>What we make and create, building upon our <em>Architecture<\/em> to contribute to people\u2019s Experience, and how we make this available as product or service offerings with a successful business model for good outcomes.<\/li>\n\n\n\n<li>Products and services are packaged as offerings to our markets, with underlying business or operating models, made available for people to interact with.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Brand<\/strong> <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-24.png\" alt=\"\" class=\"wp-image-280\" style=\"width:100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-24.png 204w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-24-150x150.png 150w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Our name and what it stands for.<\/li>\n\n\n\n<li>How are we being perceived? What is our reputation and image when people are in touch with us or our products? <\/li>\n\n\n\n<li>How we translate our <em>Identity<\/em> into representations to appear in people\u2019s <em>Experience<\/em>, make our enterprise and its offerings visible and understood, and position us for a positive image.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-small-font-size\">[Ref. 2: <a href=\"https:\/\/enterprise.design\/\" target=\"_blank\" rel=\"noreferrer noopener\">Enterprise Design<\/a>. ]<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3266\" height=\"1762\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-389.png\" alt=\"EDGY\" class=\"wp-image-9938\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-389.png 3266w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-389-300x162.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-389-1024x552.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-389-768x414.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-389-1536x829.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-389-2048x1105.png 2048w\" sizes=\"auto, (max-width: 3266px) 100vw, 3266px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">EDGY elements<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2352\" height=\"1750\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-148.png\" alt=\"\" class=\"wp-image-982\" style=\"width:1100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-148.png 2352w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-148-300x223.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-148-1024x762.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-148-768x571.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-148-1536x1143.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-148-2048x1524.png 2048w\" sizes=\"auto, (max-width: 2352px) 100vw, 2352px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY elements [Ref. 3: EDGY language foundations].<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Base elements<\/h3>\n\n\n\n<p>EDGY is based on only four <em>Base Elements<\/em>:<\/p>\n\n\n\n<p><em><a href=\"https:\/\/enterprise.design\/wiki\/People\" target=\"_blank\" rel=\"noreferrer noopener\">People<\/a>, <a href=\"https:\/\/enterprise.design\/wiki\/Activity\" target=\"_blank\" rel=\"noreferrer noopener\">Activity<\/a>, <a href=\"https:\/\/enterprise.design\/wiki\/Object\" target=\"_blank\" rel=\"noreferrer noopener\">Object<\/a>, <a href=\"https:\/\/enterprise.design\/wiki\/Outcome\" target=\"_blank\" rel=\"noreferrer noopener\">Outcome<\/a><\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2656\" height=\"624\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-222.png\" alt=\"EDGY Base Elements\" class=\"wp-image-1439\" style=\"width:700px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-222.png 2656w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-222-300x70.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-222-1024x241.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-222-768x180.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-222-1536x361.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-222-2048x481.png 2048w\" sizes=\"auto, (max-width: 2656px) 100vw, 2656px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Base elements.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>These generic base elements are specialized in facet and intersection elements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">EDGY relations<\/h2>\n\n\n\n<p>The EDGY language contains three (3) relations: 1) <em>Link<\/em>, 2) <em>Flow<\/em> and 3) <em>Tree<\/em>. A link represents structural dependencies and a flow represents dynamic relations (e.g. control flows or object flows). Depending on the tools being used, additional nuances can be included via attributes or weighting to both elements and relations.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1756\" height=\"504\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-26.png\" alt=\"\" class=\"wp-image-304\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-26.png 1756w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-26-300x86.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-26-1024x294.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-26-768x220.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-26-1536x441.png 1536w\" sizes=\"auto, (max-width: 1756px) 100vw, 1756px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY relations.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Link<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1416\" height=\"1026\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-41.png\" alt=\"\" class=\"wp-image-358\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-41.png 1416w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-41-300x217.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-41-1024x742.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-41-768x556.png 768w\" sizes=\"auto, (max-width: 1416px) 100vw, 1416px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Core links [Ref. 3: EDGY language foundations].<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Elements and relations overview<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1136\" height=\"1074\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-39.png\" alt=\"\" class=\"wp-image-348\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-39.png 1136w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-39-300x284.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-39-1024x968.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-39-768x726.png 768w\" sizes=\"auto, (max-width: 1136px) 100vw, 1136px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY elements and relations.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Facet and Intersection elements<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3928\" height=\"2040\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-2.png\" alt=\"EDGY Facet and Intersection elements\" class=\"wp-image-2516\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-2.png 3928w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-2-300x156.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-2-1024x532.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-2-768x399.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-2-1536x798.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-2-2048x1064.png 2048w\" sizes=\"auto, (max-width: 3928px) 100vw, 3928px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Facet and Intersection elements.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">EDGY elements &amp; relations<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4560\" height=\"2672\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-3.png\" alt=\"EDGY elements and relations\" class=\"wp-image-2520\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-3.png 4560w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-3-300x176.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-3-1024x600.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-3-768x450.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-3-1536x900.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-3-2048x1200.png 2048w\" sizes=\"auto, (max-width: 4560px) 100vw, 4560px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY elements and relations.<\/figcaption><\/figure>\n\n\n\n<p>Enterprise Design Facet Model with EDGY elements.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2812\" height=\"1688\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-255.png\" alt=\"Enterprise Design with EDGY\" class=\"wp-image-9150\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-255.png 2812w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-255-300x180.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-255-1024x615.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-255-768x461.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-255-1536x922.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-255-2048x1229.png 2048w\" sizes=\"auto, (max-width: 2812px) 100vw, 2812px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Enterprise Design Facet Model with EDGY elements.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2528\" height=\"1208\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-390.png\" alt=\"EDGY\" class=\"wp-image-10716\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-390.png 2528w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-390-300x143.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-390-1024x489.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-390-768x367.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-390-1536x734.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-390-2048x979.png 2048w\" sizes=\"auto, (max-width: 2528px) 100vw, 2528px\" \/><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"772\" height=\"782\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-2.png\" alt=\"EDGY Facets and Intersections\" class=\"wp-image-2310\" style=\"width:350px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-2.png 772w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-2-296x300.png 296w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-2-768x778.png 768w\" sizes=\"auto, (max-width: 772px) 100vw, 772px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY Facets and Intersections.<\/figcaption><\/figure>\n<\/div>\n\n\n<h1 class=\"wp-block-heading\">Example diagrams<\/h1>\n\n\n\n<p>These examples are based on EDGY materials. Examples are titled according to known diagram types. Some of the diagrams are patterns, showing the <em>elements<\/em> and their <em>relations<\/em>. Some diagrams are just examples of how the elements and relations can be used. All the facets and intersections are covered. <\/p>\n\n\n\n<p>All the facets, Identity, Architecture and Experience, can be covered using five elements as shown in the diagram below: three Facet elements + two Intersection elements. <\/p>\n\n\n\n<p>All in all, the EDGY provides a holistic, human-centric approach to enterprise design. All the EDGY elements can be used for modelling any design challenge. Use those elements that are appropriate. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1054\" height=\"1036\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-4.png\" alt=\"EDGY elements\" class=\"wp-image-2319\" style=\"width:450px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-4.png 1054w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-4-300x295.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-4-1024x1007.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-4-768x755.png 768w\" sizes=\"auto, (max-width: 1054px) 100vw, 1054px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY elements. <\/figcaption><\/figure>\n\n\n\n<p>EDGY is supported by many tools, e.g. <a href=\"https:\/\/miro.com\/miroverse\/edgy-stencils-and-examples\/\" target=\"_blank\" rel=\"noreferrer noopener\">Miro<\/a>, <a href=\"https:\/\/coe.qualiware.com\/themes\/enterprise-design\/edgy\/\" target=\"_blank\" rel=\"noreferrer noopener\">QualiWare<\/a>, Confluence &amp; <a href=\"https:\/\/drawio-app.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Draw.io<\/a>. These examples are created with Draw.io EDGY stencils.<\/p>\n\n\n\n<p class=\"has-text-align-center has-small-font-size\">Note! This content is continuously updated (new example diagrams and more explanations are to be added).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Strategy Map<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"208\" height=\"208\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-81.png\" alt=\"\" class=\"wp-image-617\" style=\"width:75px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-81.png 208w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-81-150x150.png 150w\" sizes=\"auto, (max-width: 208px) 100vw, 208px\" \/><\/figure>\n<\/div>\n\n\n<p>Also known as Goal Map.<\/p>\n\n\n\n<p>Element(s): <em>Purpose<\/em>. Relation(s): <em>Tree<\/em>, illustrating indent(ation) hierarchy (which can also be shown by <em>Link<\/em> -relation). <\/p>\n\n\n\n<p>The <em><a href=\"https:\/\/enterprise.design\/wiki\/Purpose\" target=\"_blank\" rel=\"noreferrer noopener\">Purpose<\/a><\/em> element can be used for expressed as outcomes\/goals the enterprise aspires to achieve. <\/p>\n\n\n\n<p>Concerning every endeavour, for each human activity, every business, cooperation etc., the very first thing to analyse is the question <em>why<\/em>. For example, why an enterprise exists at all? That&#8217;s the purpose, which can be further analysed e.g. defining the mission, vision and goals as a starting point for activities.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3140\" height=\"1624\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-44.png\" alt=\"EDGY Purpose element\" class=\"wp-image-385\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-44.png 3140w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-44-300x155.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-44-1024x530.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-44-768x397.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-44-1536x794.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-44-2048x1059.png 2048w\" sizes=\"auto, (max-width: 3140px) 100vw, 3140px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Strategy Map<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Organisation Map<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"208\" height=\"208\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-82.png\" alt=\"\" class=\"wp-image-618\" style=\"width:75px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-82.png 208w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-82-150x150.png 150w\" sizes=\"auto, (max-width: 208px) 100vw, 208px\" \/><\/figure>\n<\/div>\n\n\n<p>Also known as Organisation chart.<\/p>\n\n\n\n<p>Element(s): <em>Organisation<\/em>. Relation(s): Relation(s): <em>Link<\/em> (illustrating hierarchies).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2220\" height=\"1204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-62.png\" alt=\"EDGY Organisation element\" class=\"wp-image-508\" style=\"width:550px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-62.png 2220w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-62-300x163.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-62-1024x555.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-62-768x417.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-62-1536x833.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-62-2048x1111.png 2048w\" sizes=\"auto, (max-width: 2220px) 100vw, 2220px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Organisation Map.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Product Map<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"208\" height=\"208\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-86.png\" alt=\"\" class=\"wp-image-629\" style=\"width:75px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-86.png 208w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-86-150x150.png 150w\" sizes=\"auto, (max-width: 208px) 100vw, 208px\" \/><\/figure>\n<\/div>\n\n\n<p>Also known as Product Portfolio. Products can be grouped by certain criteria such is organisation- \/ business unit. <\/p>\n\n\n\n<p><strong>Physical things<\/strong> or <strong>services<\/strong> rendered to people. [3]<\/p>\n\n\n\n<p>Element(s): <em>Product<\/em>. Relation(s): <em>Tree<\/em>, <em>Link<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2500\" height=\"984\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-109.png\" alt=\"EDGY Product element\" class=\"wp-image-738\" style=\"width:650px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-109.png 2500w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-109-300x118.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-109-1024x403.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-109-768x302.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-109-1536x605.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-109-2048x806.png 2048w\" sizes=\"auto, (max-width: 2500px) 100vw, 2500px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Product Map.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Metrics can be added to the product elements as shown above. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Channel Map<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-146.png\" alt=\"\" class=\"wp-image-967\" style=\"width:75px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-146.png 204w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-146-150x150.png 150w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div>\n\n\n<p>Also known as Touchpoint Map. <\/p>\n\n\n\n<p><a href=\"https:\/\/enterprise.design\/wiki\/Channel\" target=\"_blank\" rel=\"noreferrer noopener\">Channel<\/a>: The means people use to engage and interact with us. Channels are the means of communication between people and the enterprise. They are where moments of interaction between people and the enterprise take place. They includes media, devices, communication systems, or physical environments used to facilitate interactions. <\/p>\n\n\n\n<p>The organisation&#8217;s products and services are used via channels.<\/p>\n\n\n\n<p>Element(s): <em>Channel<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1484\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/11\/image-178.png\" alt=\"\" class=\"wp-image-4944\" style=\"width:650px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/11\/image-178.png 2548w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/11\/image-178-300x175.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/11\/image-178-1024x596.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/11\/image-178-768x447.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/11\/image-178-1536x895.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/11\/image-178-2048x1193.png 2048w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Channel Map.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Journey Map<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"208\" height=\"208\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-83.png\" alt=\"\" class=\"wp-image-619\" style=\"width:75px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-83.png 208w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-83-150x150.png 150w\" sizes=\"auto, (max-width: 208px) 100vw, 208px\" \/><\/figure>\n<\/div>\n\n\n<p>Also known as: Customer Journey Map, Customer Service Map \/ -Path. <\/p>\n\n\n\n<p>&#8220;The journey defines the events and activities people experience in their lives. A journey describes what a person does, feels, thinks, or otherwise experiences over time as they live a specific portion of their life, in particular when interacting with our enterprise. It is captured as a simplified sequential and chronological representation of activities and events people experience, and tasks they want to accomplish&#8221;. [EDGY language foundations].<\/p>\n\n\n\n<p>Element(s): <em>Journey<\/em>, <em>Task<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1892\" height=\"528\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-21.png\" alt=\"customer joutney\" class=\"wp-image-2567\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-21.png 1892w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-21-300x84.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-21-1024x286.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-21-768x214.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-21-1536x429.png 1536w\" sizes=\"auto, (max-width: 1892px) 100vw, 1892px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Journey pattern: journey element represents &#8220;the slice of life&#8221;, in which the concerned steps are depicted.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>An example journey.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2816\" height=\"340\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-51.png\" alt=\"customer journey\" class=\"wp-image-414\" style=\"width:700px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-51.png 2816w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-51-300x36.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-51-1024x124.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-51-768x93.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-51-1536x185.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-51-2048x247.png 2048w\" sizes=\"auto, (max-width: 2816px) 100vw, 2816px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Customer Journey example.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>A journey map can extended with the tasks that a customer needs to accomplish. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2648\" height=\"1232\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-20.png\" alt=\"customer journey mapping\" class=\"wp-image-2564\" style=\"width:750px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-20.png 2648w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-20-300x140.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-20-1024x476.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-20-768x357.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-20-1536x715.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-20-2048x953.png 2048w\" sizes=\"auto, (max-width: 2648px) 100vw, 2648px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Customer journey mapping to tasks via channels.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>A layered view or Service Blueprint can be used for further analysis &amp; design when focusing on customer insight. More detailed diagrams can be depicted e.g. for identifying touchpoints etc.<\/p>\n\n\n\n<p>Element(s): e.g. <em>Journey, Task, Channel, Product<\/em>. Relation(s): <em>Flow<\/em>, <em>Link<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4684\" height=\"1572\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-13.png\" alt=\"Customer journey\" class=\"wp-image-2543\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-13.png 4684w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-13-300x101.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-13-1024x344.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-13-768x258.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-13-1536x515.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-13-2048x687.png 2048w\" sizes=\"auto, (max-width: 4684px) 100vw, 4684px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: An example journey.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Customer View &amp; Organisation View<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-176.png\" alt=\"\" class=\"wp-image-1157\" style=\"width:75px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-176.png 204w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-176-150x150.png 150w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>Customer View<\/strong>. Enterprise is visible to customers via the <em>products<\/em> and <em>services<\/em>, which are made available via <em>channels<\/em> (outside-in view). It is important to provide customers what they <em>need<\/em>, not always what they <em>want<\/em>. That is why it is valuable to get a better understanding of what is meaningful for customers. By analysing the needs of different customer segments, it is possible to get <em>customer insight<\/em> for enabling better products and services. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1324\" height=\"904\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-43.png\" alt=\"customer view - customer insight\" class=\"wp-image-2090\" style=\"width:350px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-43.png 1324w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-43-300x205.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-43-1024x699.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-43-768x524.png 768w\" sizes=\"auto, (max-width: 1324px) 100vw, 1324px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Customer viewpoint.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Customer access products and\/or services via channels (such as web applications, mobile apps, on-site face2face contacts, email, phone etc.).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1620\" height=\"1028\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-44.png\" alt=\"\" class=\"wp-image-2095\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-44.png 1620w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-44-300x190.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-44-1024x650.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-44-768x487.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-44-1536x975.png 1536w\" sizes=\"auto, (max-width: 1620px) 100vw, 1620px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Customer access products and\/or services via channels.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>A specific product or service can be accessed via multiple different channels. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1620\" height=\"1080\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-45.png\" alt=\"\" class=\"wp-image-2096\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-45.png 1620w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-45-300x200.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-45-1024x683.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-45-768x512.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-45-1536x1024.png 1536w\" sizes=\"auto, (max-width: 1620px) 100vw, 1620px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: A product or service can be accessible via several different channels.<\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"388\" height=\"352\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-178.png\" alt=\"\" class=\"wp-image-1166\" style=\"width:150px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-178.png 388w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-178-300x272.png 300w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>Organisation view<\/strong>. Products and services are produced by the organisation with certain capabilities, processes and assets (inside-out view). <\/p>\n\n\n\n<p>Capabilities are central components. They combine processes and assets that belong together to &#8216;composable business components&#8217;.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2936\" height=\"1064\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-181.png\" alt=\"EDGY elements\" class=\"wp-image-1179\" style=\"width:750px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-181.png 2936w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-181-300x109.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-181-1024x371.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-181-768x278.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-181-1536x557.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-181-2048x742.png 2048w\" sizes=\"auto, (max-width: 2936px) 100vw, 2936px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Products and services are produced by the organisation with capabilities.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Business View<\/h2>\n\n\n\n<p>Business is all about providing products and\/or services to customers. Those products and\/or services are realised by the capabilities and resources of an organisation.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The business provides products and\/or services to customers.<\/li>\n\n\n\n<li>Products and\/or services are realised by the capabilities of the organisation.<\/li>\n\n\n\n<li>Capabilities require resources of the organisation (depicted as assets)<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"632\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-34.png\" alt=\"\" class=\"wp-image-2486\" style=\"width:350px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-34.png 580w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-34-275x300.png 275w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Business View.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>To be more precise, capabilities are performed by activities (in the form of processes), which use the resources of the organisation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Service Blueprint<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"688\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-79.png\" alt=\"\" class=\"wp-image-607\" style=\"width:200px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-79.png 688w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-79-300x89.png 300w\" sizes=\"auto, (max-width: 688px) 100vw, 688px\" \/><\/figure>\n<\/div>\n\n\n<p>A Service Blueprint is an overview of a specific customer-driven part of a business. The visualisation is based on the layered approach, starting from the customer&#8217;s perspective, and representing how an organisation responds to the demand(s) of the customer. <\/p>\n\n\n\n<p>Customer activities are illustrated by the customer journey and steps that are taken, in order to achieve specific outcome(s). The customer&#8217;s actions (activities) are linked to the products and\/or services via certain channels. These express the customer view, the <em>outside-in view<\/em>. <\/p>\n\n\n\n<p>The other layers and elements of the service blueprint depict how the products and\/or services are realised: with which capabilities and processes, by which organisational structures etc. <\/p>\n\n\n\n<p>A Service Blueprint focuses a customer&#8217;s view. In addition, the intra-organisational elements (such as processes, organisation structures and applications) can be covered too, those of which express the <em>inside-out view<\/em>. So a service blueprint covers both outside-in and inside-out views, and it can be used as an overall context diagram, which gives an overview of the target area. As such, a service blueprint is an extremely valuable and practical diagram type, that can be co-created together with business owners, service designers and architects. <\/p>\n\n\n\n<p>A Service Blueprint covers EDGY Experience and Architecture facets via the Product intersection. There can be several versions of a service blueprint, some of which are shown below.<\/p>\n\n\n\n<p>Element(s): e.g. <em>Journey, Task, Channel, Product, Organisation, Capability, Process<\/em>. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Service Blueprint &#8211; Basic simple version 1<\/h3>\n\n\n\n<p>This version focuses on the process flow: customer activities and organisation&#8217;s activities. <\/p>\n\n\n\n<p>Element(s): e.g.  <em>Object<\/em>, <em>Journey, Channel, Process<\/em>. Relation(s): <em>Flow<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3120\" height=\"2520\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-23.png\" alt=\"Service Blueprint\" class=\"wp-image-2578\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-23.png 3120w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-23-300x242.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-23-1024x827.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-23-768x620.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-23-1536x1241.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-23-2048x1654.png 2048w\" sizes=\"auto, (max-width: 3120px) 100vw, 3120px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Service Blueprint.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Service Blueprint &#8211; Basic extended version 2<\/h3>\n\n\n\n<p>This version combines customer actions to organisation&#8217;s products and\/or services via channels (touchpoints). Organisational structures (units, groups or teams) can be included to point out the <em>dynamics of &#8216;who is doing what, and with what<\/em>&#8216;. <\/p>\n\n\n\n<p>The customer&#8217;s journey introduces what the customer is doing, and which products and\/or services are used via the channels (touchpoints) when accomplishing task(s). <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4604\" height=\"2644\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-17.png\" alt=\"Service Blueprint\" class=\"wp-image-2553\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-17.png 4604w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-17-300x172.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-17-1024x588.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-17-768x441.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-17-1536x882.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-17-2048x1176.png 2048w\" sizes=\"auto, (max-width: 4604px) 100vw, 4604px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Service Blueprint with service periods.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Service Blueprint &#8211; Organisation and Capabilities &#8211; version 3<\/h3>\n\n\n\n<p>This version represents a &#8216;capability view&#8217; aligned with organisational responsibility.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4168\" height=\"2528\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-14.png\" alt=\"service blueprint\" class=\"wp-image-2546\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-14.png 4168w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-14-300x182.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-14-1024x621.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-14-768x466.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-14-1536x932.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-14-2048x1242.png 2048w\" sizes=\"auto, (max-width: 4168px) 100vw, 4168px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability-Based Service Blueprint.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Service Blueprint &#8211; Capability Focused version 4<\/h3>\n\n\n\n<p>This version represents a &#8216;capability view&#8217;, without any organisational alignment.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"4248\" height=\"2528\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-34.png\" alt=\"EDGY service blueprint\" class=\"wp-image-2039\" style=\"width:1100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-34.png 4248w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-34-300x179.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-34-1024x609.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-34-768x457.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-34-1536x914.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-34-2048x1219.png 2048w\" sizes=\"auto, (max-width: 4248px) 100vw, 4248px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability-Based Service Blueprint.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Service Blueprint &#8211; Map version 5 <\/h3>\n\n\n\n<p>This version (more like a map of elements) represents a &#8216;capability viewpoint&#8217;, as it introduces the capabilities that are related to the customer journey and concerned products (or services). <\/p>\n\n\n\n<p class=\"has-small-font-size\">(This is an applied version of the service blueprint, inspired by the <em><a href=\"https:\/\/www.youtube.com\/watch?v=uOqtCpXaJWw\" target=\"_blank\" rel=\"noreferrer noopener\">Capability Maps<\/a><\/em> Webinar, Feb 2023, Milan Guenther).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3728\" height=\"3016\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-68.png\" alt=\"Service Blueprint\" class=\"wp-image-566\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-68.png 3728w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-68-300x243.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-68-1024x828.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-68-768x621.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-68-1536x1243.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-68-2048x1657.png 2048w\" sizes=\"auto, (max-width: 3728px) 100vw, 3728px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Service Blueprint.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Service Blueprint &#8211; Matrix &#8211; version 6<\/h3>\n\n\n\n<p>This version uses &#8220;swimlines&#8221; with channels and organisation structures. This version illustrates which capabilities are supporting which products.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3724\" height=\"3280\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-1.png\" alt=\"service blueprint matrix\" class=\"wp-image-2221\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-1.png 3724w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-1-300x264.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-1-1024x902.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-1-768x676.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-1-1536x1353.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-1-2048x1804.png 2048w\" sizes=\"auto, (max-width: 3724px) 100vw, 3724px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Service Blueprint Matrix (with capabilities).<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Service Blueprint &#8211; Matrix &#8211; version 7<\/h3>\n\n\n\n<p>This version (below) uses &#8220;swimlines&#8221; with channels and organisation structures. This version illustrates which processes are related (realise) to which products.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3724\" height=\"3280\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-2.png\" alt=\"service blueprint matrix\" class=\"wp-image-2222\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-2.png 3724w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-2-300x264.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-2-1024x902.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-2-768x676.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-2-1536x1353.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/06\/image-2-2048x1804.png 2048w\" sizes=\"auto, (max-width: 3724px) 100vw, 3724px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Service Blueprint Matrix (with processes).<\/figcaption><\/figure>\n<\/div>\n\n\n<p>This version (below) uses &#8220;swimlines&#8221; of organisation structures. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"4664\" height=\"2676\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-223.png\" alt=\"\" class=\"wp-image-3477\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-223.png 4664w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-223-300x172.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-223-1024x588.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-223-768x441.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-223-1536x881.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-223-2048x1175.png 2048w\" sizes=\"auto, (max-width: 4664px) 100vw, 4664px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Service Blueprint.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Overview Context Diagram<\/h2>\n\n\n\n<p>The customer perspective, outside-in, meets the organisation perspective, inside-out, by an intersection in the form of products &amp; services. Both views, a) the customer view and b) the organisation view, can be designed with an overall overview, layered view, as shown below. This view can be used for defining &amp; designing the context, the overall overview of the target problem space.<\/p>\n\n\n\n<p>Element(s): e.g. <em> Journey, Channel, Product, Organisation, Process<\/em>, <em>Asset<\/em>. Relation(s): <em>Link<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3432\" height=\"2216\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-22.png\" alt=\"Overview \/ Context View \/ Layered View\" class=\"wp-image-2576\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-22.png 3432w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-22-300x194.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-22-1024x661.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-22-768x496.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-22-1536x992.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-22-2048x1322.png 2048w\" sizes=\"auto, (max-width: 3432px) 100vw, 3432px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Outside-in &amp; inside-out intersection as a layered overview, representing the context of specific subject matter area.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Capability Map<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"208\" height=\"208\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-84.png\" alt=\"\" class=\"wp-image-621\" style=\"width:75px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-84.png 208w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-84-150x150.png 150w\" sizes=\"auto, (max-width: 208px) 100vw, 208px\" \/><\/figure>\n<\/div>\n\n\n<p>Shows the intra-organizational behavior on a page. Capabilities represent WHAT an organization needs to fulfill its mission and execute its business. Capabilities are high-level abstractions of organizational properties or business features that are needed for an organization to do its business. As such, business capabilities are the basic building blocks, from which an organization is made of.<\/p>\n\n\n\n<p>Element(s): <em>Capability<\/em>. Relation(s): <em>Tree<\/em> (stacked hierarchy).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3900\" height=\"2408\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-239.png\" alt=\"Capability map\" class=\"wp-image-1729\" style=\"width:850px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-239.png 3900w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-239-300x185.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-239-1024x632.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-239-768x474.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-239-1536x948.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-239-2048x1265.png 2048w\" sizes=\"auto, (max-width: 3900px) 100vw, 3900px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability Map.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Capabilities in a capability map can be grouped e.g. into the following categories: <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Customer-facing <\/strong>capabilities &#8211; get in touch with the customer \n<ul class=\"wp-block-list\">\n<li>e.g. Sales via various channels, Customer Services, Customer information <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Core Operational Business<\/strong> capabilities &#8211; create the products and services, providing value to the customers directly\n<ul class=\"wp-block-list\">\n<li>e.g. Manufacturing, Warehousing, Logistics, Order Management \/ -processing \/ -handling. Consists of business areas<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Supporting<\/strong> (Shared) capabilities &#8211; reusable, shared business components, enabling the core business operations\n<ul class=\"wp-block-list\">\n<li>e.g. Customer Management, Marketing, Legal, HR and <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Change<\/strong> capabilities &#8211; enable an enterprise to innovate and develop the other three categories\n<ul class=\"wp-block-list\">\n<li>e.g. Product Design, Strategy planning, Enterprise Design, Procurement<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3900\" height=\"2384\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-29.png\" alt=\"\" class=\"wp-image-2010\" style=\"width:600px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-29.png 3900w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-29-300x183.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-29-1024x626.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-29-768x469.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-29-1536x939.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-29-2048x1252.png 2048w\" sizes=\"auto, (max-width: 3900px) 100vw, 3900px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability Map template example.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>This example below is a Railway organisation, which is divided into specific business areas such as train operations and railway infrastructure management.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"4780\" height=\"2984\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-56.png\" alt=\"Capability Map\" class=\"wp-image-468\" style=\"width:1100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-56.png 4780w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-56-300x187.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-56-1024x639.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-56-768x479.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-56-1536x959.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-56-2048x1279.png 2048w\" sizes=\"auto, (max-width: 4780px) 100vw, 4780px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability Map example &#8211; case Railway organisation.<\/figcaption><\/figure>\n\n\n\n<p>A capability map can be defined with <em>metrics<\/em> and\/or <em>tags<\/em> as shown in the fugue below. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Metrics add a quantity or quality to an element that can be measured or otherwise determined. Typically this is used to express information about the performance, importance or status of the respective element. Combined with a colour coding scheme, metrics can be used to display a heat map to indicate areas that need attention or are otherwise in focus.<\/p>\n<cite>EDGY language foundations (Metrics, page 65).<\/cite><\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1146\" height=\"884\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-111.png\" alt=\"capability map - heatmap\" class=\"wp-image-742\" style=\"width:750px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-111.png 1146w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-111-300x231.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-111-1024x790.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-111-768x592.png 768w\" sizes=\"auto, (max-width: 1146px) 100vw, 1146px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability Map as Heat Map.<\/figcaption><\/figure>\n\n\n\n<p>Another heatmap example below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4768\" height=\"2968\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-86.png\" alt=\"\" class=\"wp-image-6642\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-86.png 4768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-86-300x187.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-86-1024x637.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-86-768x478.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-86-1536x956.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-86-2048x1275.png 2048w\" sizes=\"auto, (max-width: 4768px) 100vw, 4768px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability Map as Heat Map.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/enterprise.design\/wiki\/Capability\" target=\"_blank\" rel=\"noreferrer noopener\">Capability<\/a><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"444\" height=\"208\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-76.png\" alt=\"\" class=\"wp-image-594\" style=\"width:150px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-76.png 444w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-76-300x141.png 300w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>What we are able to do by orchestrating people and assets<\/strong><em> <\/em>[3]. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Enterprises strive to achieve their purpose by creating products that feature in people&#8217;s experiences. To do so, they must design and realise their capabilities by orchestrating meaningful combinations of people and assets. Each capability produces well-defined outputs for internal or external business use and contributes directly or indirectly to product creation. <\/p>\n\n\n\n<p>Capabilities guide the modularisation of our enterprise by defining boundaries around what &#8220;belongs together&#8221; and what is distinct from other capabilities. By deriving the realising processes and assets (resources such as the required organisation and applications), a well-designed capability model leads to enterprises and organisations that are adaptive to change. Capabilities can be decomposed into sub-capabilities (usually levels 1-3) to create a hierarchy. Each capability must have a clearly assigned business owner to ensure its strategic development and the effective creation of intended outputs. Business and IT structures are designed in on seamless approach. <\/p>\n<cite>Intersection Group<\/cite><\/blockquote>\n\n\n\n<p>A capability is an <em>outcome<\/em> of being ready for execution. &#8220;A capability is the outcome that a process seeks to achieve.&#8221; A capability is a behavioral, coherent business component, that is a composition of elements (such as processes, organisation, people, information- and application assets, products and services, and channels) belonging together, based on certain cohesion criteria. Capabilities define what an organisation does, what an organisation shall have to deliver wanted outcomes. With capabilities, it is possible to analyze the <em>structure of &#8216;who is doing what, and with what&#8217;<\/em> (with which assets).<\/p>\n\n\n\n<p>Elements: <em>Capability, Process, Asset, Product, Organisation<\/em>, <em>Object<\/em>. Relation(s): <em>Tree<\/em>, <em>Link<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"434\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-57.png\" alt=\"\" class=\"wp-image-2186\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-57.png 650w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-57-300x200.png 300w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability &#8211; a coherent combination of behavior and structure with cohesion.<\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2980\" height=\"1004\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-56.png\" alt=\"Capability\" class=\"wp-image-2183\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-56.png 2980w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-56-300x101.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-56-1024x345.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-56-768x259.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-56-1536x517.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-56-2048x690.png 2048w\" sizes=\"auto, (max-width: 2980px) 100vw, 2980px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability content as a tree hierarchy.<\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"764\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-172.png\" alt=\"\" class=\"wp-image-1150\" style=\"width:150px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-172.png 580w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-172-228x300.png 228w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: A product requires capability.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Precisely, according to EDGY, a <em>product<\/em> is an intersectional element, that requires <em>capability<\/em> as shown in the figure beside.  A product or service is an output of a capability. As such, a product or service is logically external to a capability. Though, a product and\/or service is linked with a capability anyway. However, a product or service is realised by a process that is internal to a capability, so a product or a service can be included in the capability. . Product is related to capability with a process [EDGY]: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>process realises capability<\/em>; <em>process requires asset<\/em><\/li>\n\n\n\n<li><em>product requires capabilit<\/em>y; <em>product is realised by process \/ process creates product<\/em>. <\/li>\n\n\n\n<li><em>capability requires asset<\/em>; <\/li>\n\n\n\n<li><em>organisation has capability<\/em><\/li>\n<\/ul>\n\n\n\n<p>A capability is a &#8216;wrapper&#8217; of elements belonging together. A capability can consist of specific assets depending on the business. Assets can be e.g. applications, data\/information, technologies, facilities, equipment etc. For example, a hospital may have a capability for surgery, that consists of assets like facilities, equipment such as monitors, electrocardiogram (ECG) etc. Note! Data can be seen as an <em>asset<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2420\" height=\"824\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-237.png\" alt=\"\" class=\"wp-image-1692\" style=\"width:600px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-237.png 2420w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-237-300x102.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-237-1024x349.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-237-768x262.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-237-1536x523.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-237-2048x697.png 2048w\" sizes=\"auto, (max-width: 2420px) 100vw, 2420px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability content as stacked composition.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>A capability can consist of people (with competencies as labels), organisational structures, processes, products and assets.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3248\" height=\"1420\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-171.png\" alt=\"Capability - EDGY\" class=\"wp-image-1139\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-171.png 3248w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-171-300x131.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-171-1024x448.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-171-768x336.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-171-1536x672.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-171-2048x895.png 2048w\" sizes=\"auto, (max-width: 3248px) 100vw, 3248px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Claims Management capability canvas.<\/figcaption><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"734\" height=\"740\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-12.png\" alt=\"Capability-Based Design (CBD) focuses on the architecture facet, together with organisation and product intersections.\" class=\"wp-image-1930\" style=\"width:300px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-12.png 734w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-12-298x300.png 298w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-12-150x150.png 150w\" sizes=\"auto, (max-width: 734px) 100vw, 734px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: <em>Capability-Based Design<\/em> (CBD) focuses on the architecture facet, together with organisation and product intersections.<\/figcaption><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\">Capability Content<\/h4>\n\n\n\n<p>A capability can be modeled within a <em>capability canvas<\/em>, which can be defined in different forms. For example, a) a simplistic form, which introduces the behavior and structure (resources), and b) basic form, which contains architectural content together with organisation and product intersections.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Simplistic form<\/h5>\n\n\n\n<p>Simply showing the behavior and structure of a capability, plus people &#8211; to illustrate <em>who is doing what<\/em>, <em>and with what<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1490\" height=\"1024\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-10.png\" alt=\"simplistic capability canvas\" class=\"wp-image-1926\" style=\"width:700px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-10.png 1490w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-10-300x206.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-10-1024x704.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-10-768x528.png 768w\" sizes=\"auto, (max-width: 1490px) 100vw, 1490px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Simple Capability content canvas.<\/figcaption><\/figure>\n<\/div>\n\n\n<h5 class=\"wp-block-heading\">Basic form<\/h5>\n\n\n\n<p>The basic form of capability content is a combination of architectural elements (<em>Process<\/em>, <em>Asset<\/em>) and organisation and product intersections.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1636\" height=\"1238\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-11.png\" alt=\"basic capability canvas\" class=\"wp-image-1927\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-11.png 1636w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-11-300x227.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-11-1024x775.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-11-768x581.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-11-1536x1162.png 1536w\" sizes=\"auto, (max-width: 1636px) 100vw, 1636px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Basic capability content canvas.<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-white-color has-text-color has-background has-medium-font-size\" style=\"background-color:#3083ff\">Capabilities guide the modularisation of the enterprise by defining boundaries around what &#8220;belongs together&#8221;.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Capability Attributes and Additional Information<\/h4>\n\n\n\n<p>A capability consists of certain elements (attributes), that are required and necessary for the capability to be able to execute at the operational level. In addition, there can be certain extra information related to a capability, such as: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Business Owner &#8211; who is responsible for a) operational performance and b) development of a capability<\/li>\n\n\n\n<li>Purpose &#8211; why such a capability is needed in the organisation<\/li>\n\n\n\n<li>Goal(s) &#8211; what changes to be made; which objectives are identified (e.g. according to OKR analyses), that can be pointed to the capability<\/li>\n\n\n\n<li>Risk(s) &#8211; what are the threats and weaknesses that can be identified as risks? Risks are outputs, that occur under the combined influence of external threats and internal weaknesses. Risks can be related to capabilities.<\/li>\n\n\n\n<li>Budget &#8211; what are the financial &#8216;boundaries&#8217; (in some time frame).<\/li>\n\n\n\n<li>Customer(s) &#8211; what are the customer segments using the products and\/or services realised by the capability<\/li>\n\n\n\n<li>Teams &#8211; which teams are working with the changes of the capability. To make a distinction between a) operational team(s) and b) development team(s). Some people \/ teams are working on concept design for the whole capability, and some teams are working on application development. Every team may utilize agile methods and tools (Scrum, Kanban etc.).<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1940\" height=\"1412\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-37.png\" alt=\"\" class=\"wp-image-2068\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-37.png 1940w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-37-300x218.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-37-1024x745.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-37-768x559.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-37-1536x1118.png 1536w\" sizes=\"auto, (max-width: 1940px) 100vw, 1940px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability and additional information.<\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1524\" height=\"982\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-38.png\" alt=\"\" class=\"wp-image-2075\" style=\"width:700px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-38.png 1524w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-38-300x193.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-38-1024x660.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-38-768x495.png 768w\" sizes=\"auto, (max-width: 1524px) 100vw, 1524px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability and additional information.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Capability can be associated with extra information. For example: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>it is interesting to associate capability with the costs of assets \/ resources, such as personnel (operational, development), applications (licenses) etc. <\/li>\n\n\n\n<li>a capability can be associated of a brand of its own, <\/li>\n\n\n\n<li>there is a business reason for being, <\/li>\n\n\n\n<li>strategic and operational goals, <\/li>\n\n\n\n<li>risks<\/li>\n\n\n\n<li>product(s) and\/or service(s) realised by the capability, <\/li>\n\n\n\n<li>customer(s) related to product(s) and\/or service(s) realised by the capability, <\/li>\n\n\n\n<li>organisational entities, developers, business owner etc.<\/li>\n<\/ul>\n\n\n\n<p>All the elements of a capability core and related elements can be made visible.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1130\" height=\"772\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-58.png\" alt=\"\" class=\"wp-image-2192\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-58.png 1130w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-58-300x205.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-58-1024x700.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-58-768x525.png 768w\" sizes=\"auto, (max-width: 1130px) 100vw, 1130px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability and associated elements.<\/figcaption><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Capability and Risk Modelling<\/h4>\n\n\n\n<p>Risks can modeled as outcomes that are associated with the elements of a capability. Another way is to model risks with the labels (as metrics).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1772\" height=\"938\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-54.png\" alt=\"\" class=\"wp-image-2158\" style=\"width:1000px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-54.png 1772w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-54-300x159.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-54-1024x542.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-54-768x407.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-54-1536x813.png 1536w\" sizes=\"auto, (max-width: 1772px) 100vw, 1772px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability and risk modeling &#8211; a risk management view of a capability.<\/figcaption><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Capabilities and Goal Setting<\/h4>\n\n\n\n<p>Setting goals is an important preliminary phase for every business transformation. Based on the goals it is possible e.g. to define roadmaps of changes to be made. Goals can be directed to capabilities to define <em>why<\/em> and <em>what<\/em> as shown below.<\/p>\n\n\n\n<p>Element(s): <em>Purpose<\/em>, <em>Capability<\/em>. Relation(s): <em>Link<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3380\" height=\"900\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-144.png\" alt=\"\" class=\"wp-image-941\" style=\"width:850px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-144.png 3380w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-144-300x80.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-144-1024x273.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-144-768x204.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-144-1536x409.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-144-2048x545.png 2048w\" sizes=\"auto, (max-width: 3380px) 100vw, 3380px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Goals related to capabilities.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>When setting goals it is important to make visible the relations between different levels of goals. This enables traceability from the higher level purpose(s) via the operational level goals and outcomes to capabilities &#8211; and back.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1632\" height=\"654\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-46.png\" alt=\"\" class=\"wp-image-2111\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-46.png 1632w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-46-300x120.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-46-1024x410.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-46-768x308.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-46-1536x616.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-46-1110x444.png 1110w\" sizes=\"auto, (max-width: 1632px) 100vw, 1632px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Traceability of goals: from higher level to capabilities and back.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Roadmap of Capabilities<\/h2>\n\n\n\n<p>This view can be used for illustrating which capabilities are affected and when within a change program.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2648\" height=\"1768\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-238.png\" alt=\"Capability roadmap\" class=\"wp-image-1725\" style=\"width:700px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-238.png 2648w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-238-300x200.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-238-1024x684.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-238-768x513.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-238-1536x1026.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-238-2048x1367.png 2048w\" sizes=\"auto, (max-width: 2648px) 100vw, 2648px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Change roadmap (e.g. for a change program).<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Capabilities and Customer View<\/h2>\n\n\n\n<p>Simon Sinek&#8217;s famous inspiration to &#8216;start with why&#8217; (<a href=\"https:\/\/www.youtube.com\/watch?v=tK4HNPCVt2k\" target=\"_blank\" rel=\"noreferrer noopener\">Youtube video<\/a>) is a good starting point for all endeavors. This can be visualised with an applied version of the <em>golden circle<\/em> (Why, How, What) as shown in the figure below. The outermost circle is reserved for identifying the customers. Then we identify <em><strong>what<\/strong><\/em> are the products and\/or services we might provide. Next, we analyse <strong><em>how<\/em><\/strong> those products and\/or services can be realised: what are the capabilities we need to have in place. The inner circle defines the purpose and goals we have (in this context), explaining <strong><em>why<\/em><\/strong> we are doing what we are doing. <\/p>\n\n\n\n<p>This example below illustrates how EDGY elements can be used for asking questions such as: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>what<\/strong> products and\/or services do customers need, and which products and\/or services we can provide to customers?<\/li>\n\n\n\n<li><strong>how<\/strong> we can realise those products and\/or services?<\/li>\n\n\n\n<li><strong>why<\/strong> we are doing what we are doing?<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1122\" height=\"866\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-59.png\" alt=\"\" class=\"wp-image-2199\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-59.png 1122w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-59-300x232.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-59-1024x790.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-59-768x593.png 768w\" sizes=\"auto, (max-width: 1122px) 100vw, 1122px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Start with Why.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>This version below illustrates how we can focus (reframe) on what customers really want to do, what they want to get done &#8211; instead of concentrating on what we can provide. We can utilize EDGY elements for asking questions such as: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>what<\/strong> customers want to get done (Tasks)?<\/li>\n\n\n\n<li><strong>how<\/strong> we can enable what is needed, what capabilities we need?<\/li>\n\n\n\n<li><strong>why<\/strong> we are doing all this?<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1068\" height=\"816\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-13.png\" alt=\"\" class=\"wp-image-2378\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-13.png 1068w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-13-300x229.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-13-1024x782.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-13-768x587.png 768w\" sizes=\"auto, (max-width: 1068px) 100vw, 1068px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Analysing <strong>what<\/strong> customers are doing, <strong>how<\/strong> we can enable what is needed, and <strong>why<\/strong> we are doing this.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Galaxy Map &#8211; the <em>Milky Way Map<\/em><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-75.png\" alt=\"\" class=\"wp-image-584\" style=\"width:250px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-75.png 828w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-75-300x74.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-75-768x189.png 768w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/><\/figure>\n<\/div>\n\n\n<p>Also known as <strong>Enterprise Map<\/strong>. A special type of capability map.<\/p>\n\n\n\n<p>A Milky Way Map introduces the whole organisation at once: customer journey connecting to capabilities of the organisation. This diagram type can be used e.g. for analysing the whole enterprise, or some of its parts. The main advantage of this map is that it provides an <em>overall overview<\/em>, the <em>big picture<\/em>, the <em>context<\/em> of the enterprise for high-level analysis, which can be used as a starting point for more detailed analyses.<\/p>\n\n\n\n<p>Element(s): e.g. <em>Journey, Task, Capability, Purpose<\/em>. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"5476\" height=\"4940\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-160.png\" alt=\"EDGY Milky Way Map\" class=\"wp-image-1052\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-160.png 5476w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-160-300x271.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-160-1024x924.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-160-768x693.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-160-1536x1386.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-160-2048x1848.png 2048w\" sizes=\"auto, (max-width: 5476px) 100vw, 5476px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Milky Way Map.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Process Map<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"368\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-85.png\" alt=\"\" class=\"wp-image-624\" style=\"width:115px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-85.png 368w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-85-300x166.png 300w\" sizes=\"auto, (max-width: 368px) 100vw, 368px\" \/><\/figure>\n<\/div>\n\n\n<p>Organisation&#8217;s processes can be grouped by certain criteria such as capability area or organisation-\/business unit.<\/p>\n\n\n\n<p>Element(s): <em>Process<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2100\" height=\"1104\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-33.png\" alt=\"Process Map\" class=\"wp-image-330\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-33.png 2100w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-33-300x158.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-33-1024x538.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-33-768x404.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-33-1536x807.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-33-2048x1077.png 2048w\" sizes=\"auto, (max-width: 2100px) 100vw, 2100px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Process Map (grouping by capability areas e.g. Finance, HR etc.)<\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2100\" height=\"1104\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-80.png\" alt=\"Process Map\" class=\"wp-image-609\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-80.png 2100w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-80-300x158.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-80-1024x538.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-80-768x404.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-80-1536x807.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-80-2048x1077.png 2048w\" sizes=\"auto, (max-width: 2100px) 100vw, 2100px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Process Map (grouping by organisation- \/ business units).<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/enterprise.design\/wiki\/Process\" target=\"_blank\" rel=\"noreferrer noopener\">Process<\/a><\/h3>\n\n\n\n<p>Element(s): <em>Process<\/em>. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2060\" height=\"544\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-34.png\" alt=\"process\" class=\"wp-image-332\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-34.png 2060w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-34-300x79.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-34-1024x270.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-34-768x203.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-34-1536x406.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-34-2048x541.png 2048w\" sizes=\"auto, (max-width: 2060px) 100vw, 2060px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Process.<\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2980\" height=\"544\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-45.png\" alt=\"Process\" class=\"wp-image-387\" style=\"width:700px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-45.png 2980w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-45-300x55.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-45-1024x187.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-45-768x140.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-45-1536x280.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-45-2048x374.png 2048w\" sizes=\"auto, (max-width: 2980px) 100vw, 2980px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Process example.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Process Flow<\/h3>\n\n\n\n<p>A process can be expressed with a swimlane-syle diagram (figure below), which illustrates &#8216;who is doing what&#8217; based on organisational actors.<\/p>\n\n\n\n<p>Element(s): <em>Process, Organisation<\/em>. Relation(s): <em>Flow<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2980\" height=\"1396\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-52.png\" alt=\"Process\" class=\"wp-image-2139\" style=\"width:750px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-52.png 2980w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-52-300x141.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-52-1024x480.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-52-768x360.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-52-1536x720.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-52-2048x959.png 2048w\" sizes=\"auto, (max-width: 2980px) 100vw, 2980px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: A swimline style process diagram.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>According to Lean philosophy, it is beneficial to analyse a process and all the steps that are taken. It can be analysed e.g. which process steps can be automated (e.g. with RPA), or should some steps be avoided, joined or done differently etc. See the labels added to process -elements.<\/p>\n\n\n\n<p>This version below illustrates how a process flow can be connected with applications. Tags can be used for adding extra information into elements. Outcome -element represents a business event that triggers the process.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4424\" height=\"1004\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/02\/image-45.png\" alt=\"\" class=\"wp-image-7298\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/02\/image-45.png 4424w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/02\/image-45-300x68.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/02\/image-45-1024x232.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/02\/image-45-768x174.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/02\/image-45-1536x349.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/02\/image-45-2048x465.png 2048w\" sizes=\"auto, (max-width: 4424px) 100vw, 4424px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Process flow with application usage.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Business Process(es) and Development Process(es)<\/h3>\n\n\n\n<p>The operational business of the enterprise can consist of several operational processes, depending on the business area and size of the business. These operational processes affect how organisation is arranged &#8211; how the units, groups and teams etc. are organised. The capabilities help with this: operational process defines what is the business, and capabilities define what is needed for executing that business and producing expected products and services to customers. <\/p>\n\n\n\n<p>There can be several development processes, one per each operational process. Or, there can be only one development process for the whole business and all its operational processes, depending on the size of the business and the volume of the changes. All in all, it is important that all the related changes can be made holistically, without being siloed in organisational units. Enterprise design helps with this, as it takes a holistic approach and promotes co-design and leverages collaboration.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1660\" height=\"1336\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-166.png\" alt=\"\" class=\"wp-image-1092\" style=\"width:450px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-166.png 1660w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-166-300x241.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-166-1024x824.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-166-768x618.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-166-1536x1236.png 1536w\" sizes=\"auto, (max-width: 1660px) 100vw, 1660px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Relation of Operational process(es) and Development process(es).<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Operational Process<\/h3>\n\n\n\n<p>Organisation&#8217;s operational processes represent how organisation works, how it serves its customers and what products and services are provided to customers. This kind of high-level process, which binds capabilities together, can be identified as an <em>operational value stream<\/em> (also known in SAFe, see the <a href=\"https:\/\/scaledagileframework.com\/operational-value-streams\/\" target=\"_blank\" rel=\"noreferrer noopener\">link<\/a>).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4532\" height=\"2464\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-5.png\" alt=\"Operational process - Operational Value Stream.\" class=\"wp-image-2526\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-5.png 4532w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-5-300x163.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-5-1024x557.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-5-768x418.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-5-1536x835.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-5-2048x1113.png 2048w\" sizes=\"auto, (max-width: 4532px) 100vw, 4532px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Operational process (such as Order-to-Cash).<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Development Process <\/h3>\n\n\n\n<p>The development process represents the <em><strong>change<\/strong><\/em> part of the capability map of the enterprise. The development process supports the operational business by managing the changes in organisation&#8217;s products, services and operational processes. Organisation&#8217;s development processes are typically performed with the help of agile practices (methods like Scrum and SAFe), appropriate tools (e.g. Jira, Confluence), and organised into agile teams. <\/p>\n\n\n\n<p>Element(s): <em>Process, Capability<\/em>, <em>Product<\/em>, <em>Activity<\/em>. Relation(s): <em>Flow<\/em>, <em>Link<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4404\" height=\"1840\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-6.png\" alt=\"Development Process - Development Value Stream\" class=\"wp-image-2530\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-6.png 4404w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-6-300x125.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-6-1024x428.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-6-768x321.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-6-1536x642.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-6-2048x856.png 2048w\" sizes=\"auto, (max-width: 4404px) 100vw, 4404px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Development process.<\/figcaption><\/figure>\n\n\n\n<p class=\"has-small-font-size\">Note! The development process (above) is analogous to the conventional <em>plan &#8211; build &#8211; run<\/em> model. That is based on a product or service lifecycle management approach, which is somewhat analogous to what is represented in several frameworks such as <a href=\"https:\/\/www.isaca.org\/resources\/cobit\" target=\"_blank\" rel=\"noreferrer noopener\">Cobit<\/a> or <a href=\"https:\/\/www.opengroup.org\/it4it\" target=\"_blank\" rel=\"noreferrer noopener\">IT4IT<\/a>, or <a href=\"https:\/\/www.axelos.com\/certifications\/itil-service-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">ITIL4<\/a>. <a href=\"https:\/\/scaledagileframework.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">SAFe<\/a> uses the naming <a href=\"https:\/\/scaledagileframework.com\/development-value-streams\/\" target=\"_blank\" rel=\"noreferrer noopener\">Development Value Stream<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Change Process &#8211; &#8220;Enterprise Design Activities&#8221;<\/h3>\n\n\n\n<p>Human decision-making is typically based on generic psychological activities (system 1 and system 2, according to <a rel=\"noreferrer noopener\" href=\"https:\/\/en.wikipedia.org\/wiki\/Thinking,_Fast_and_Slow\" target=\"_blank\">Daniel Kahneman<\/a>). The decision-making is impacted by the psychological <em>implicit guidance and control (IGT)<\/em> mechanisms. These activities apply also to any kind of maneuver, like decision-making in an organisation, when it interacts with the environment. [<em>Lean Enterprise<\/em>, Humble.J. et al.]<\/p>\n\n\n\n<p>The overall decision-making activities are introduced quite exhaustively in <a rel=\"noreferrer noopener\" href=\"https:\/\/en.wikipedia.org\/wiki\/OODA_loop\" target=\"_blank\">OODA loop<\/a> by US Air Force Colonel John Boyd. The OODA loop defines activities, <em>Observe, Orient, Decide, Act<\/em>, that are carried out by humans (like fighter pilots) when they interact with their environment. These same activities can be applied also to organisational decision-making too. An organisation is also <em>observing<\/em> its environment, <em>orientating<\/em> to &#8216;moves&#8217; (status changes), and then <em>deciding<\/em> and <em>acting<\/em>. These activities are related to planning and executing changes: planning strategies and business, gathering customer insight for designing products and\/or services &#8211; designing a better enterprise. The faster the loop is, the better the efficiency of an organisation is to react to changes in conditions of environment. <\/p>\n\n\n\n<p>The OODA loop represents the flow of how an organisation analyses internal and external information, harvests customer insight, and then prepares and reacts to changes.<\/p>\n\n\n\n<p>Element(s): <em>Activity<\/em>. Relation(s): <em>Flow<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"4516\" height=\"1376\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-139.png\" alt=\"\" class=\"wp-image-882\" style=\"width:1100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-139.png 4516w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-139-300x91.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-139-1024x312.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-139-768x234.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-139-1536x468.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-139-2048x624.png 2048w\" sizes=\"auto, (max-width: 4516px) 100vw, 4516px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: OODA loop.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">SIPOC (Suppliers &#8211; Inputs &#8211; Processes &#8211; Outputs &#8211; Customers)<\/h3>\n\n\n\n<p>The Six Sigma tool called SIPOC (Suppliers, Inputs, Processes, Outputs, Customers) can be used for defining all relevant elements of a process before improvement work (e.g. lean analysis) begins. This is an easy tool for analyzing the business case: what is the value the customer gets and how. <\/p>\n\n\n\n<p>Element(s): <em>Organisation, Object<\/em>, <em>Process<\/em>. Relation(s): <em>Flow<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3364\" height=\"1524\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-159.png\" alt=\"\" class=\"wp-image-1046\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-159.png 3364w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-159-300x136.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-159-1024x464.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-159-768x348.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-159-1536x696.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-159-2048x928.png 2048w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-159-517x235.png 517w\" sizes=\"auto, (max-width: 3364px) 100vw, 3364px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: SIPOC diagram.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Wardley Map<\/h2>\n\n\n\n<p>Wardley Maps is a framework created by Simon Wardley for designing and evolving strategies (<a href=\"https:\/\/medium.com\/wardleymaps\/on-being-lost-2ef5f05eb1ec\" target=\"_blank\" rel=\"noreferrer noopener\">link<\/a>). Wardley maps can be used for analyses of strategic scenarios. A Wardley Map can be depicted by using the <em>Task<\/em> and the <em>Capability<\/em> elements of EDGY.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"5340\" height=\"2780\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-236.png\" alt=\"\" class=\"wp-image-1689\" style=\"width:1100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-236.png 5340w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-236-300x156.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-236-1024x533.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-236-768x400.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-236-1536x800.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-236-2048x1066.png 2048w\" sizes=\"auto, (max-width: 5340px) 100vw, 5340px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Wardley mapping.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Asset Map<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"328\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-74.png\" alt=\"\" class=\"wp-image-583\" style=\"width:100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-74.png 328w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-74-300x187.png 300w\" sizes=\"auto, (max-width: 328px) 100vw, 328px\" \/><\/figure>\n<\/div>\n\n\n<p>An example of usage is an Application Map (application architecture). An application map can be grouped by certain criteria such as organization unit, business unit, capability area (e.g. Finance, HR, Production) etc.<\/p>\n\n\n\n<p>Element(s): <em>Asset<\/em>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Application Map<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3820\" height=\"1600\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-188.png\" alt=\"\" class=\"wp-image-1226\" style=\"width:950px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-188.png 3820w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-188-300x126.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-188-1024x429.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-188-768x322.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-188-1536x643.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-188-2048x858.png 2048w\" sizes=\"auto, (max-width: 3820px) 100vw, 3820px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Application Map grouped by organisation units.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/enterprise.design\/wiki\/Asset\" target=\"_blank\" rel=\"noreferrer noopener\">Asset<\/a><\/h3>\n\n\n\n<p>An object we need and use to perform our capabilities.<\/p>\n\n\n\n<p>Enterprises need to develop, buy and manage a broad range of tangible or intangible assets (such as buildings, machines, raw materials, software applications, financial assets and know-how) to perform the capabilities needed to run their business. [3] <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Cloud service models of assets<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On-premise:\n<ul class=\"wp-block-list\">\n<li>all the applications and required platforms and infrastructure is managed and hosted by the enterprise.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>IaaS<\/strong> (Infrastructure as a Service):\n<ul class=\"wp-block-list\">\n<li>on-demand access to cloud-hosted physical and virtual servers, storage and networking &#8211; the backend IT infrastructure for running applications and workloads in the cloud<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>PaaS<\/strong> (Platform as a Service):\n<ul class=\"wp-block-list\">\n<li>on-demand access to a complete, ready-to-use, cloud-hosted platform for developing, running, maintaining and managing applications<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>SaaS<\/strong> (Software as a Service):\n<ul class=\"wp-block-list\">\n<li>on-demand access to ready-to-use, cloud-hosted application (software).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>[Source: IBM, <a href=\"https:\/\/www.ibm.com\/topics\/iaas-paas-saas\">https:\/\/www.ibm.com\/topics\/iaas-paas-saas<\/a> ]<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2872\" height=\"1016\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-72.png\" alt=\"cloud service models\" class=\"wp-image-8875\" style=\"width:700px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-72.png 2872w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-72-300x106.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-72-1024x362.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-72-768x272.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-72-1536x543.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-72-2048x725.png 2048w\" sizes=\"auto, (max-width: 2872px) 100vw, 2872px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Cloud Service Models at high-level.<\/figcaption><\/figure>\n\n\n\n<p>More detailed cloud service models with different types of assets are illustrated in the figure below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2988\" height=\"2044\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-77.png\" alt=\"cloud service models\" class=\"wp-image-8888\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-77.png 2988w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-77-300x205.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-77-1024x700.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-77-768x525.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-77-1536x1051.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-77-2048x1401.png 2048w\" sizes=\"auto, (max-width: 2988px) 100vw, 2988px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Cloud Service Models.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Information Flow Diagram <\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"328\" height=\"204\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-74.png\" alt=\"\" class=\"wp-image-583\" style=\"width:100px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-74.png 328w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-74-300x187.png 300w\" sizes=\"auto, (max-width: 328px) 100vw, 328px\" \/><\/figure>\n<\/div>\n\n\n<p>Also known as Application Interaction, Application Cooperation. Information flows can exist e.g. between a) organisations (business actors), b) processes, c) applications.<\/p>\n\n\n\n<p>Element(s): <em>Asset, Process, Organisation<\/em>. Relation(s): <em>Flow<\/em>.<\/p>\n\n\n\n<p>Organisation interactions (information flows) can be used for analyzing what information is exchanged between organisational entities (both internal and external). <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1548\" height=\"820\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-70.png\" alt=\"Information flow\" class=\"wp-image-575\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-70.png 1548w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-70-300x159.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-70-1024x542.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-70-768x407.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-70-1536x814.png 1536w\" sizes=\"auto, (max-width: 1548px) 100vw, 1548px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Organisation cooperation.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Process interactions can be used for analyzing how the enterprise operates.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2496\" height=\"996\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-69.png\" alt=\"Process cooperation\" class=\"wp-image-572\" style=\"width:700px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-69.png 2496w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-69-300x120.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-69-1024x409.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-69-768x306.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-69-1536x613.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-69-2048x817.png 2048w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-69-1110x444.png 1110w\" sizes=\"auto, (max-width: 2496px) 100vw, 2496px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Process cooperation.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Application interactions can be used for analyzing which data elements are switched between applications.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1540\" height=\"824\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-72.png\" alt=\"Application cooperation\" class=\"wp-image-577\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-72.png 1540w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-72-300x161.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-72-1024x548.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-72-768x411.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-72-1536x822.png 1536w\" sizes=\"auto, (max-width: 1540px) 100vw, 1540px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Application cooperation.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Information flow in a B2B scenario shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image alignwide size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4200\" height=\"2000\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-131.png\" alt=\"\" class=\"wp-image-6783\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-131.png 4200w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-131-300x143.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-131-1024x488.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-131-768x366.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-131-1536x731.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-131-2048x975.png 2048w\" sizes=\"auto, (max-width: 4200px) 100vw, 4200px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Data flows between the processes and applications in a B2B scenario.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Activity Map<\/h2>\n\n\n\n<p>What is being done or going on in the enterprise or its ecosystem.<\/p>\n\n\n\n<p>Also known as roadmap.<\/p>\n\n\n\n<p>Element(s): <em>Activity<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2440\" height=\"344\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-36.png\" alt=\"\" class=\"wp-image-336\" style=\"width:600px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-36.png 2440w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-36-300x42.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-36-1024x144.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-36-768x108.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-36-1536x217.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-36-2048x289.png 2048w\" sizes=\"auto, (max-width: 2440px) 100vw, 2440px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Activity Map.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Object Map<\/h2>\n\n\n\n<p>Also known as Object Model, Entity Relationship Diagram, Domain Model or Data Model \/ Information Model. <\/p>\n\n\n\n<p>Element(s): <em>Object<\/em> base element. Relation(s): <em>Link<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1900\" height=\"1620\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image.png\" alt=\"\" class=\"wp-image-94\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image.png 1900w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-300x256.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-1024x873.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-768x655.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-1536x1310.png 1536w\" sizes=\"auto, (max-width: 1900px) 100vw, 1900px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Object Map.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">People Map<\/h2>\n\n\n\n<p>Also known as Stakeholder Map. All the relevant groups of people within an enterprise can be illustrated &#8211; like circles of an onion: employees in the core, then partners etc., and customers on the outer circle.<\/p>\n\n\n\n<p>Element(s): <em>People<\/em>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1976\" height=\"1900\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-42.png\" alt=\"\" class=\"wp-image-372\" style=\"width:600px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-42.png 1976w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-42-300x288.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-42-1024x985.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-42-768x738.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-42-1536x1477.png 1536w\" sizes=\"auto, (max-width: 1976px) 100vw, 1976px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: People Map.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Application Architecture<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"208\" height=\"208\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-98.png\" alt=\"\" class=\"wp-image-671\" style=\"width:75px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-98.png 208w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-98-150x150.png 150w\" sizes=\"auto, (max-width: 208px) 100vw, 208px\" \/><\/figure>\n<\/div>\n\n\n<p>Detail-level application architecture can modeled with assets and their relations. Application architecture can be analysed at different abstraction levels, starting from high-level context diagrams, and then going into more detailed diagrams. For example,  the <a href=\"https:\/\/c4model.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">C4 model<\/a> consists of four (4) levels of diagrams: 1) System Context-, 2) Container-, 3) Component- and 4) Code diagrams.<\/p>\n\n\n\n<p>Element(s): <em>People, Asset<\/em>. Relation(s): <em>Flow, Link<\/em>.<\/p>\n\n\n\n<p>These examples below cover the Internet Banking System at different abstraction levels.<\/p>\n\n\n\n<p>Application architecture can leverage from the Component Model approach:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4112\" height=\"1964\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-402.png\" alt=\"\" class=\"wp-image-6181\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-402.png 4112w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-402-300x143.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-402-1024x489.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-402-768x367.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-402-1536x734.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-402-2048x978.png 2048w\" sizes=\"auto, (max-width: 4112px) 100vw, 4112px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Level-1: Context Diagram<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1852\" height=\"1904\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-97.png\" alt=\"C4 model with EDGY. Application architecture, Context Diagram\" class=\"wp-image-665\" style=\"width:550px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-97.png 1852w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-97-292x300.png 292w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-97-996x1024.png 996w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-97-768x790.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-97-1494x1536.png 1494w\" sizes=\"auto, (max-width: 1852px) 100vw, 1852px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Application architecture at level-1.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Level-2: Composition Diagram<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3728\" height=\"2168\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-400.png\" alt=\"\" class=\"wp-image-6177\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-400.png 3728w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-400-300x174.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-400-1024x596.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-400-768x447.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-400-1536x893.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-400-2048x1191.png 2048w\" sizes=\"auto, (max-width: 3728px) 100vw, 3728px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Level-3: Component Diagram<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2416\" height=\"2324\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-399.png\" alt=\"\" class=\"wp-image-6174\" style=\"width:600px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-399.png 2416w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-399-300x289.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-399-1024x985.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-399-768x739.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-399-1536x1478.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-399-2048x1970.png 2048w\" sizes=\"auto, (max-width: 2416px) 100vw, 2416px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Labelling<\/h3>\n\n\n\n<p>It is possible to add short descriptions of the applications in the assets elements as shown in the figures above, to introduce the tasks of the applications. Some types of extra information can be expressed with labels (e.g. &#8220;Software System&#8221;, &#8220;External System&#8221;, &#8220;SaaS Application&#8221;, &#8220;COTS&#8221;, &#8220;In house Application&#8221;, &#8220;Web Application&#8221;, &#8220;Mobile App&#8221; etc.). <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2444\" height=\"212\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-115.png\" alt=\"\" class=\"wp-image-782\" style=\"width:700px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-115.png 2444w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-115-300x26.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-115-1024x89.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-115-768x67.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-115-1536x133.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-115-2048x178.png 2048w\" sizes=\"auto, (max-width: 2444px) 100vw, 2444px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Labels for extra information and to differentiate elements.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Interfaces<\/h3>\n\n\n\n<p>An application can provide two kinds of interfaces: 1) Graphical User Interface (GUI) and 2) Application Programming Interface (API). These interfaces can be analysed &amp; designed with the <em>Asset<\/em> -elements. Labels can be used for indicating the type of interface as shown in the figure below.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2288\" height=\"1144\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-137.png\" alt=\"application interface\" class=\"wp-image-872\" style=\"width:600px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-137.png 2288w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-137-300x150.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-137-1024x512.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-137-768x384.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-137-1536x768.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-137-2048x1024.png 2048w\" sizes=\"auto, (max-width: 2288px) 100vw, 2288px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Application interfaces: GUIs and APIs.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Application A provides two interfaces: 1) GUI and 2) API. The GUI is used by the end user, and the API is used\/required by Application B. Application A system boundary expresses as a dotted line.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Deployment Diagram<\/h3>\n\n\n\n<p>The deployment diagram illustrates the technology platform of a business application.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2608\" height=\"2104\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-396.png\" alt=\"depolyment diagram\" class=\"wp-image-6163\" style=\"width:700px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-396.png 2608w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-396-300x242.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-396-1024x826.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-396-768x620.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-396-1536x1239.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-396-2048x1652.png 2048w\" sizes=\"auto, (max-width: 2608px) 100vw, 2608px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Deployment Diagram.<\/figcaption><\/figure>\n\n\n\n<p>Asset type examples are shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2224\" height=\"788\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-398.png\" alt=\"asset types\" class=\"wp-image-6169\" style=\"width:600px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-398.png 2224w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-398-300x106.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-398-1024x363.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-398-768x272.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-398-1536x544.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-398-2048x726.png 2048w\" sizes=\"auto, (max-width: 2224px) 100vw, 2224px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Application Integration Map<\/h2>\n\n\n\n<p>Data flows between applications (application interactions \/ application cooperations) are illustrated as a map like a &#8216;metro map&#8217; \/ route map. With a map it is possible to find out a way &#8211; how data is transferred in the enterprise. Both internal and external integrations can be shown when appropriate (e.g. external parties are shown in the figure below, a Logistic company and a Bank).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3572\" height=\"2772\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-4.png\" alt=\"EDGY application integration (application interactions, application cooperation view).\" class=\"wp-image-2523\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-4.png 3572w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-4-300x233.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-4-1024x795.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-4-768x596.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-4-1536x1192.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-4-2048x1589.png 2048w\" sizes=\"auto, (max-width: 3572px) 100vw, 3572px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Application Integration. <\/figcaption><\/figure>\n\n\n\n<p>Data flows can be added with extra information with colors or line widths explaining e.g. volumes, transfer protocols etc.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Capability Interactions<\/h2>\n\n\n\n<p>Data flows can be defined at a high level by analysing interdependencies between the capabilities. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4448\" height=\"1884\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-184.png\" alt=\"EDGY capability interaction\" class=\"wp-image-1205\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-184.png 4448w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-184-300x127.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-184-1024x434.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-184-768x325.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-184-1536x651.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-184-2048x867.png 2048w\" sizes=\"auto, (max-width: 4448px) 100vw, 4448px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Capability interoperability.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Target Operating Model<\/h2>\n\n\n\n<p>For business planning purposes we can utilize an approach to identify fundamental elements of the operational business.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2484\" height=\"1524\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-246.png\" alt=\"\" class=\"wp-image-1762\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-246.png 2484w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-246-300x184.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-246-1024x628.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-246-768x471.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-246-1536x942.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-246-2048x1257.png 2048w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-246-570x350.png 570w\" sizes=\"auto, (max-width: 2484px) 100vw, 2484px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Target Operating Model.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Goal Setting<\/h2>\n\n\n\n<p>Goals can be defined and visualized as a map of different level of goals. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1406\" height=\"932\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-47.png\" alt=\"\" class=\"wp-image-2115\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-47.png 1406w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-47-300x199.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-47-1024x679.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-47-768x509.png 768w\" sizes=\"auto, (max-width: 1406px) 100vw, 1406px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure: Goals as a <\/strong>hierarchy.<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Mission &#8211; Vision &#8211; Strategy<\/h3>\n\n\n\n<p>Mission and vision statements and strategy can be expressed with the <em>Purpose<\/em> -element.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"692\" height=\"426\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-48.png\" alt=\"\" class=\"wp-image-2125\" style=\"width:450px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-48.png 692w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-48-300x185.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-48-570x350.png 570w\" sizes=\"auto, (max-width: 692px) 100vw, 692px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Mission, Vision, Strategy.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>The <em>Purpose<\/em> -element can be used for defining strategy and tactics, together with the Story -element.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"964\" height=\"664\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-49.png\" alt=\"Mission, Vision, Strategy\" class=\"wp-image-2128\" style=\"width:650px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-49.png 964w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-49-300x207.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-49-768x529.png 768w\" sizes=\"auto, (max-width: 964px) 100vw, 964px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Hierarchy of elements.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Project<\/h2>\n\n\n\n<p>A project or a change program can be modelled with the Activity element. Goals of a project can be modelled with the Purpose, deliverable with the Object, and triggering demand with the Outcome element.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3876\" height=\"1140\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-364.png\" alt=\"\" class=\"wp-image-4213\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-364.png 3876w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-364-300x88.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-364-1024x301.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-364-768x226.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-364-1536x452.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-364-2048x602.png 2048w\" sizes=\"auto, (max-width: 3876px) 100vw, 3876px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Project (or Program).<\/figcaption><\/figure>\n\n\n\n<p>The deliverable of a project can be e.g. a release of product (such as an application).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1412\" height=\"416\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-365.png\" alt=\"\" class=\"wp-image-4216\" style=\"width:350px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-365.png 1412w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-365-300x88.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-365-1024x302.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-365-768x226.png 768w\" sizes=\"auto, (max-width: 1412px) 100vw, 1412px\" \/><\/figure>\n\n\n\n<p>In the case of a software project, each phase can product a release as the output.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3184\" height=\"1040\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-366.png\" alt=\"software project\" class=\"wp-image-4219\" style=\"width:750px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-366.png 3184w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-366-300x98.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-366-1024x334.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-366-768x251.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-366-1536x502.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/10\/image-366-2048x669.png 2048w\" sizes=\"auto, (max-width: 3184px) 100vw, 3184px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Project with releases.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">User Story<\/h2>\n\n\n\n<p>A user story can be modelled by using the <em>Story<\/em> -element. This is an applied way to utilize the <em>Story<\/em> -element, which is primarily meant for enterprise-level usage. However, many elements of EDGY can be used in different abstraction levels: e.g. a) enterprise-level, b) capability-level or c) asset-level (application etc.). <\/p>\n\n\n\n<p>We can reuse the <em>Strory<\/em> -element by identifying user stories (like use cases). The <em>Story<\/em> -element can then be linked (associated) with other elements such as assets. This can be done e.g. for a single development target during the concept design phase. User stories can be defined e.g. for an application as shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1612\" height=\"892\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-13.png\" alt=\"\" class=\"wp-image-1945\" style=\"width:550px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-13.png 1612w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-13-300x166.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-13-1024x567.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-13-768x425.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-13-1536x850.png 1536w\" sizes=\"auto, (max-width: 1612px) 100vw, 1612px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Examples of User stories.<\/figcaption><\/figure>\n\n\n\n<p>The typical syntax for a user story can be defined according to one of the following versions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As a &lt; <em>ROLE<\/em> &gt; I &lt; <em>CAN DO \/<\/em> <em>WANT SMTHNG TO BE DONE<\/em> &gt;, so that &lt; <em>I CAN ACHIEVE THIS AND THAT<\/em> &gt;<\/li>\n<\/ul>\n\n\n\n<p>An example user story as a text: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cAs an <em><strong>author<\/strong><\/em> of an article I <em><strong>want to publish my data set<\/strong><\/em>, so that <strong><em>it can be found and cited by other researchers<\/em><\/strong>\u201d<\/li>\n<\/ul>\n\n\n\n<p>User stories explain what a user wants to do and achieve. It is also possible to define the actual goals with the <em>Purpose<\/em> -element.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Relation examples<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Link examples<\/h3>\n\n\n\n<p>Link relations. ends can be labeled with labels (e.g. to show which role the element\/party is playing).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1376\" height=\"356\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-28.png\" alt=\"\" class=\"wp-image-310\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-28.png 1376w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-28-300x78.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-28-1024x265.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-28-768x199.png 768w\" sizes=\"auto, (max-width: 1376px) 100vw, 1376px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1376\" height=\"368\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-29.png\" alt=\"\" class=\"wp-image-312\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-29.png 1376w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-29-300x80.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-29-1024x274.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-29-768x205.png 768w\" sizes=\"auto, (max-width: 1376px) 100vw, 1376px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"344\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-31.png\" alt=\"\" class=\"wp-image-321\" style=\"width:400px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-31.png 1420w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-31-300x73.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-31-1024x248.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-31-768x186.png 768w\" sizes=\"auto, (max-width: 1420px) 100vw, 1420px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Flow examples<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1540\" height=\"344\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-87.png\" alt=\"\" class=\"wp-image-632\" style=\"width:450px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-87.png 1540w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-87-300x67.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-87-1024x229.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-87-768x172.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-87-1536x343.png 1536w\" sizes=\"auto, (max-width: 1540px) 100vw, 1540px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Tree examples<\/h3>\n\n\n\n<p><strong>Explicit<\/strong> hierarchy with <em>Link<\/em> relations.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1856\" height=\"760\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-89.png\" alt=\"\" class=\"wp-image-636\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-89.png 1856w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-89-300x123.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-89-1024x419.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-89-768x314.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-89-1536x629.png 1536w\" sizes=\"auto, (max-width: 1856px) 100vw, 1856px\" \/><\/figure>\n\n\n\n<p><strong>Indented<\/strong> hierarchy.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"876\" height=\"984\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-90.png\" alt=\"\" class=\"wp-image-639\" style=\"width:250px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-90.png 876w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-90-267x300.png 267w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-90-768x863.png 768w\" sizes=\"auto, (max-width: 876px) 100vw, 876px\" \/><\/figure>\n\n\n\n<p><strong>Stacked<\/strong> hierarchy.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1780\" height=\"784\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-91.png\" alt=\"\" class=\"wp-image-642\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-91.png 1780w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-91-300x132.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-91-1024x451.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-91-768x338.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-91-1536x677.png 1536w\" sizes=\"auto, (max-width: 1780px) 100vw, 1780px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"1112\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-92.png\" alt=\"\" class=\"wp-image-643\" style=\"width:200px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-92.png 740w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-92-200x300.png 200w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-92-681x1024.png 681w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Labels<\/h2>\n\n\n\n<p>Labels can be used for indicating additional information about the element. E.g. to define more closely the type of the element. For example, an asset is a multipurpose element for different resources and aspects, so the label can be used to differentiate an asset from another: an application from a data element (information object).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2096\" height=\"2020\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-247.png\" alt=\"EDGY elements and labels\" class=\"wp-image-1772\" style=\"width:600px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-247.png 2096w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-247-300x289.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-247-1024x987.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-247-768x740.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-247-1536x1480.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-247-2048x1974.png 2048w\" sizes=\"auto, (max-width: 2096px) 100vw, 2096px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Labels add extra information to elements.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Value Flow<\/h2>\n\n\n\n<p>The customer value and business value can be modelled with the EDGY labels (tags and metrics) as shown below. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"3200\" height=\"2456\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-100.png\" alt=\"customer value and business value with EDGY\" class=\"wp-image-6674\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-100.png 3200w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-100-300x230.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-100-1024x786.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-100-768x589.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-100-1536x1179.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/01\/image-100-2048x1572.png 2048w\" sizes=\"auto, (max-width: 3200px) 100vw, 3200px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Customer Value and Business Value can be represented with the labels.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Extras<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2728\" height=\"2068\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-64.png\" alt=\"\" class=\"wp-image-8828\" style=\"width:800px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-64.png 2728w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-64-300x227.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-64-1024x776.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-64-768x582.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-64-1536x1164.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/05\/image-64-2048x1553.png 2048w\" sizes=\"auto, (max-width: 2728px) 100vw, 2728px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Milky Way Map &#8211; the Big Picture of the Enterprise<\/h3>\n\n\n\n<p>&#8216;Customer life meets the Enterprise&#8217;. The customer journey on the outer circle introduces what a customer does, and capabilities on the inner circle show what an organisation has (already now or in the future) in place for serving the customer.<\/p>\n\n\n\n<figure class=\"wp-block-image alignfull size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"5476\" height=\"4940\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-161.png\" alt=\"Milky Way Map - Customer Journey and Value Flow.\" class=\"wp-image-1055\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-161.png 5476w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-161-300x271.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-161-1024x924.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-161-768x693.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-161-1536x1386.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-161-2048x1848.png 2048w\" sizes=\"auto, (max-width: 5476px) 100vw, 5476px\" \/><figcaption class=\"wp-element-caption\">Figure: Milky Way Map &#8211; Customer Journey and Value Flow.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">EDGY overview<\/h2>\n\n\n\n<p>The EDGY is designed to connect people from different disciplines and become collaborative co-creators of better enterprises. The EDGY is a common language for enterprise design, which is a <em>collaborative practice<\/em> rather than a discipline of any kind.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3920\" height=\"2412\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-245.png\" alt=\"EDGY elements for enterprise design.\" class=\"wp-image-1756\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-245.png 3920w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-245-300x185.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-245-1024x630.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-245-768x473.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-245-1536x945.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-245-2048x1260.png 2048w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-245-570x350.png 570w\" sizes=\"auto, (max-width: 3920px) 100vw, 3920px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY elements.<\/figcaption><\/figure>\n<\/div>\n\n\n<p>EDGY elements and relations.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3360\" height=\"1882\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-260.png\" alt=\"\" class=\"wp-image-9171\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-260.png 3360w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-260-300x168.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-260-1024x574.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-260-768x430.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-260-1536x860.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-260-2048x1147.png 2048w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-260-528x297.png 528w\" sizes=\"auto, (max-width: 3360px) 100vw, 3360px\" \/><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1016\" height=\"966\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/EDGY-facets-and-intersections.png\" alt=\"EDGY Facet Model\" class=\"wp-image-283\" style=\"width:450px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/EDGY-facets-and-intersections.png 1016w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/EDGY-facets-and-intersections-300x285.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/EDGY-facets-and-intersections-768x730.png 768w\" sizes=\"auto, (max-width: 1016px) 100vw, 1016px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY facets and intersections &#8211; the <em>Facet Model<\/em>.<\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"158\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/400px-EDGY-1.png\" alt=\"\" class=\"wp-image-537\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/400px-EDGY-1.png 400w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/400px-EDGY-1-300x119.png 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center\"><strong>EDGY<\/strong> = <strong>E<\/strong>nterprise <strong>D<\/strong>esign <strong>G<\/strong>raphical interpla<strong>Y<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1844\" height=\"1148\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-403.png\" alt=\"\" class=\"wp-image-6187\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-403.png 1844w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-403-300x187.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-403-1024x638.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-403-768x478.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/12\/image-403-1536x956.png 1536w\" sizes=\"auto, (max-width: 1844px) 100vw, 1844px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Base elements.<\/figcaption><\/figure>\n\n\n\n<p>Change in an enterprise can be started from any of the six aspects, in any order. A change demand can be triggered from outside or inside of an enterprise. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1624\" height=\"1066\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-62.png\" alt=\"EDGY framework\" class=\"wp-image-2216\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-62.png 1624w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-62-300x197.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-62-1024x672.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-62-768x504.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-62-1536x1008.png 1536w\" sizes=\"auto, (max-width: 1624px) 100vw, 1624px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY &#8220;framework&#8221;.<\/figcaption><\/figure>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1032\" height=\"1242\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-252.png\" alt=\"EDGY language notation\" class=\"wp-image-1797\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-252.png 1032w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-252-249x300.png 249w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-252-851x1024.png 851w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-252-768x924.png 768w\" sizes=\"auto, (max-width: 1032px) 100vw, 1032px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: The basic layered view.<\/figcaption><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1950\" height=\"1878\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-6.png\" alt=\"\" class=\"wp-image-2344\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-6.png 1950w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-6-300x289.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-6-1024x986.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-6-768x740.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-6-1536x1479.png 1536w\" sizes=\"auto, (max-width: 1950px) 100vw, 1950px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY elements. <\/figcaption><\/figure>\n<\/div>\n\n\n<p>Enterprise Design Facet Model and questions.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1772\" height=\"1042\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-23.png\" alt=\"EDGY facet model\" class=\"wp-image-2431\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-23.png 1772w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-23-300x176.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-23-1024x602.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-23-768x452.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/08\/image-23-1536x903.png 1536w\" sizes=\"auto, (max-width: 1772px) 100vw, 1772px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY facets and intersections &#8211; the <em>Facet Model<\/em>.<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Extras<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">EDGY mapping to ArchiMate\u00ae<\/h3>\n\n\n\n<p>Mapping from EDGY to <a href=\"https:\/\/pubs.opengroup.org\/architecture\/archimate32-doc\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">ArchiMate<\/a> (3.2) &#8211; an interpretation is shown here. The &#8216;official&#8217; version can be found from here: <a href=\"https:\/\/enterprise.design\/wiki\/EDGY:ArchiMate?\" target=\"_blank\" rel=\"noreferrer noopener\">link<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Base Elements<\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1324\" height=\"1804\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-18.png\" alt=\"\" class=\"wp-image-1969\" style=\"width:350px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-18.png 1324w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-18-220x300.png 220w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-18-752x1024.png 752w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-18-768x1046.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-18-1127x1536.png 1127w\" sizes=\"auto, (max-width: 1324px) 100vw, 1324px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: Base elements.<\/figcaption><\/figure>\n<\/div>\n\n\n<h4 class=\"wp-block-heading\">Facet and Intersection Elements<\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"4044\" height=\"2844\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-23.png\" alt=\"\" class=\"wp-image-1988\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-23.png 4044w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-23-300x211.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-23-1024x720.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-23-768x540.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-23-1536x1080.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/05\/image-23-2048x1440.png 2048w\" sizes=\"auto, (max-width: 4044px) 100vw, 4044px\" \/><figcaption class=\"wp-element-caption\"><strong>Figure<\/strong>: EDGY ArchiMate mapping &#8211; an interpretation.<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center has-small-font-size\">The <em>Brand<\/em> -element is quite debatable, it is questionable what is the counterpart in ArchiMate: Stakeholder or Meaning or..<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Enterprise Design Facet Model &amp; elements<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"2150\" height=\"1652\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/07\/image-65.png\" alt=\"Enterprise Design Facet Model\" class=\"wp-image-9121\" style=\"width:900px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/07\/image-65.png 2150w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/07\/image-65-300x231.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/07\/image-65-1024x787.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/07\/image-65-768x590.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/07\/image-65-1536x1180.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2024\/07\/image-65-2048x1574.png 2048w\" sizes=\"auto, (max-width: 2150px) 100vw, 2150px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1212\" height=\"532\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-27.png\" alt=\"enterprise design\" class=\"wp-image-2589\" style=\"width:500px\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-27.png 1212w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-27-300x132.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-27-1024x449.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/09\/image-27-768x337.png 768w\" sizes=\"auto, (max-width: 1212px) 100vw, 1212px\" \/><\/figure>\n<\/div>\n\n\n<p>EDGY elements and relations with people extensions (employee, customer).<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2164\" height=\"2168\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-391.png\" alt=\"business core - Enterprise Design with EDGY\" class=\"wp-image-12680\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-391.png 2164w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-391-300x300.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-391-1022x1024.png 1022w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-391-150x150.png 150w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-391-768x769.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-391-1533x1536.png 1533w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-391-2044x2048.png 2044w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-391-510x510.png 510w\" sizes=\"auto, (max-width: 2164px) 100vw, 2164px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"3808\" height=\"2988\" src=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-382.png\" alt=\"EDGY\" class=\"wp-image-9532\" srcset=\"https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-382.png 3808w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-382-300x235.png 300w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-382-1024x803.png 1024w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-382-768x603.png 768w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-382-1536x1205.png 1536w, https:\/\/hosiaisluoma.fi\/design\/wp-content\/uploads\/2023\/04\/image-382-2048x1607.png 2048w\" sizes=\"auto, (max-width: 3808px) 100vw, 3808px\" \/><\/figure>\n\n\n\n<p>&#8212; <a href=\"https:\/\/www.linkedin.com\/in\/hosiaisluoma\/\" target=\"_blank\" rel=\"noreferrer noopener\">Eero Hosiaisluoma<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>EDGY is an open-source language for enterprise design. The EDGY is created for visualizing enterprises, and designed to connect people from different disciplines and become collaborative co-creators of better enterprises. <\/p>\n","protected":false},"author":1,"featured_media":160,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,6],"tags":[26,11,12,15,23,29,14,7,197,145,24,5,28,13,27,10,8,9,25],"class_list":["post-93","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-edgy","category-enterprise-design","tag-architecture","tag-business-design","tag-business-development","tag-capability","tag-capability-based-design","tag-customer-experience","tag-customer-insight","tag-edgy","tag-edgy-esimerkkeja","tag-edgy-examples","tag-enterprise-architecture","tag-enterprise-design","tag-experience","tag-liiketoimintamuotoilu","tag-modelling","tag-palvelumuotoilu","tag-service-blueprint","tag-service-design","tag-solution-architecture"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>EDGY examples - Holistic Enterprise Design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hosiaisluoma.fi\/design\/edgy-examples\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EDGY examples - Holistic Enterprise Design\" \/>\n<meta property=\"og:description\" content=\"EDGY is an open-source language for enterprise design. 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