Tag: Service Design

Enterprise Design combines business strategy, customer experience, and structural architecture into one shared discipline. Service design plays a crucial role by bringing a deep customer perspective into the collaboration, while Enterprise Architecture provides the internal behavior and organisational structures needed to directly support intuitive, human-centered experiences.

Enterprise Architecture must shift the focus from inside-out to outside-in. The answer is moving to a new level: Enterprise Design.

Enterprise Flow is a holistic, human-centric approach to understand, design, and manage how value moves through an enterprise - from customer needs to meaningful outcomes. It connects customer journeys, operations, and development, so that the enterprise can run, improve, and evolve in alignment with real customer value

Enterprise Design Hub is a collaboration model for co-operation and co-design. It is a virtual team responsible for managing change-related demands of an enterprise. It steers work toward multidisciplinary teams that turn validated concepts into concrete solutions.

Experience defines people’s tasks and journeys, and with which channels they interact with the products and/or services of the enterprise.

EDGY provides an easy yet expressive language that everyone can use. EDGY offers a simple but powerful language that is accessible to all stakeholder groups within an enterprise. Visualisations with EDGY are simple and attractive, and everyone can interpret them intuitively and quickly. An interesting aspect is the Enterprise Design Facet Model, which can be used as an analysis tool to shift perspectives and reframe challenges into new ideas - from different angles. -- Eero Hosiaisluoma

Load free PowerPoint templates for business design purposes: e.g. for ideation, innovation, brainstorming, reframing design challenges and concept design purposes, as well as for strategy planning, solution architecture planning and business transformations etc.

EDGY is an open-source language for enterprise design. The EDGY is created for visualizing enterprises, and designed to connect people from different disciplines and become collaborative co-creators of better enterprises.